“The main reason I go to Best Buy is to try out the items that I will later buy much cheaper online from someone else.”
I’ll pay extra to buy from a brick and morter, I appreciate the ability to physically look at products before I buy them. Unfortunately, I’m in the minority and sometime in the future, I’ll be stuck blind buying from the internet.
It depends on the cost differential. Instant gratification is worth a couple of bucks to me. But often at Best Buy that cost differential is WAY too much. I had decided to get my CDs out of the jewel cases and into books, I’d looked around online and basically decided on my model but wanted to see them. Went to BB and decided yup those were it, but I needed 5 and at their cost differential to Amazon it was just insane to buy them from BB, basically my Amazon price for 5 was the same for 3 1/2 from BB. If it had been 2 or 3 bucks different sure I’d have bought there, but 5 for the cost of 7 was not acceptable.
There is one type of item that I do consistently buy still from Best Buy... any item I think I am likely to return, because it’s so much easier to return things to them than deal with the mail.
“I’ll pay extra to buy from a brick and morter, I appreciate the ability to physically look at products before I buy them.”
Same here, and if the product is defective, I don’t have to wait as long to stuff it up their nose.