Aloha, Hawaii...((HUGS))....I just got off the phone after 2 hours with Apple to get my iPad to restore. It got stuck, HARD STUCK, last evening. The lovely lady had me offing and oning and holding buttons down over and over again. After forever we finally got a screen where we could work. We had to restore to factory settings, but it turned out all my books were stored in the Kindle store at Amazon.
Still lots of things to re set-up, but at least I have my books and Solitaire. LOL!