What? Did Bain buy Wal-Mart?
I never seen an aggressive greeter at Wal Mart they have all been very polite.
There’s three Walmarts around me, and there’s never been any greeters outdoors at any of them. They greeters always been indoors where the carts are stored. To me, outdoors, is out in the elements.
I firmly believe the greeters are an idiotic idea. They’re friendly enough to me but I know a lady who usually has bad experiences with them. She can smile and say hello, or say nothing, and the result is the same, they look right through her.
Whatever training the greeters get, it is not adequate, and I believe there are a lot of shoppers who do not get any sort of lift from the greeters at the door.
The greeters do wipe the rain off the carts; if they used monkeys for that, the job would still get done and more shoppers would be smiling as they went in, too.
While we’re on the subject, Walmart gets a thumbs down for the people allowed to stand there with hands out, or tin cups. Whatever their fundraising cause — pests, all of them.
I don’t see the big deal. All they need to do is send their resumes to the White House and they’ll be re-employed in no time.
I have never known stores in my area to have outdoor greeters. The employee who marks return items and checks receipts is indoors.
Wal-Mart should replace them with Chinese for the sake of accuracy.
I’ve never seen an outdoor greeter at Wal-Mart. Only indoor. Is this just unique to some states? I’ve only been to walmarts in Washington, South Dakota, Florida and Kentucky, so my experience may be limited.
I remember back in business school, we studied Wal-Mart for a marketing class. Wal-Mart had determined that the door greeter was their most successful anti theft deterrent. It seems shoplifters were much less likely to steal when the door greeter was the first impression of the store that they received when entering. The psychological reason for it was that seeing the jovial, elderly door greeter made people feel that if they stole from Wal-Mart they were stealing from their own grandparents.
checking receipts will be more responsibility which "my" walmart already does
The first are the older ones who seem like they're there to earn a little extra money to supplement their Social Security checks. They're usually friendly in that sugary sweet Southern old person sort of way (this is NC), which I'm sure is supposed to be happiness-inducing, but which I just find to be a bit insincere, since I come from a region of the country (the Midwest) where people are genuinely friendly, but don't have to pretend to tell you about it every second of the day.
The second type of greeter are the younger ones, usually female, of a more, ah, urban type of demographic. They're usually loud, involved in their conversations with each other, or talking on their cell phones. When they're not, they're usually surly and act like it's offensive for them to actually have to do a job to get a paycheck.
Frankly, I think phasing out the greeters is probably a good thing.
"Welcome to Wal-Mart, now get your $#!% and get out!"
Oh Crap!! I gotta rework my retirement plans again.
Must be a regional thing. I’ve never seen an outdoor greeter at a Walmart in my life. Inside sure, but outdoors? Nope.
Does this mean Walter is going to lose his job?
Why is Walmart a mess, and Target clean? Why are there long lines at Walmart, short ones at Target? And most mysteriously, why are there People of Walmart, but not Target?
There isn’t even much of a price difference anymore.
I always thought the “Greeters” performed a more important service for the store itself than “customer service”. The only “visible security” in the whole store (even though not really security employees). Wal-mart may find that they end up losing more money than saving having the doors wide open with no attendants there 24 hours/day - the doors are too far away on both sides of the cashiers for them to monitor the entrances at all.
Fortunately the “hugger girl” now works the checkout line so we can avoid her.