Well, I am not a Verizon customer but I do have some bills that reoccur monthly. I pay them when they come due and do not allow auto-deductions. This is not because of a checking account that is “not stable” and I am not “high maintenance” either. I do not believe in turning over control and allowing someone to have open access to my checking account.
Same here. I don't mind cutting out the middle man, except when I AM the middle man.
“I do not believe in turning over control and allowing someone to have open access to my checking account.”
I agree with you, but I have no such reservations about autopay using a credit card.
Same with me. I always pay what few bills I have on time.
Just because someone does not sign up for auto pay does not mean they are slackers or slugs when paying bills. A pretty wide brush to use.
I am a Verizon customer and back in September 2009 I received my monthly bill and it was for over $800! The statement reflected my last payment was February.
I called Verizon, they made me fax copies of my payment confirmations (I pay on-line) and held the disputed amount in abeyance.
It took over a month for them to finally decide their computer had lost all my payments from March through August 2009.
If I had auto bill pay they would have removed the $800+ out of my account, and if it ever would have been resolved they would not have returned it but just gave me credit on my account.
First. I do not now about others but $800 is a nice hunk of change for me and I can't afford to just have that much removed from my account.
Second. If I had auto pay they would have had my money and would not have had any incentive to research my account to find THEIR problem.
Because I pay all my bills monthly with no auto pay I have the edge when I have a complaint or problem such as the one that happened as described above.