She'll be getting free formula for a year from this Safeway before it's over.
There's a concept called proportionality of penalty. There's no sense that was thought of here. Every day hundreds of people go in and out of that store and whatever they do is going to be on the store's surveillance cameras. The last thing any of those people think is that in case of one little slip-up they're going to have their children seized by the government.
Frankly I am surprised the store manager didn't accept the offer of payment on the spot ~ he'll lose all of his pregnant customers, or customers who care for a young child, in fact, all the "Handicapped Parking" folks. People who might be distracted from shopping by other concerns should never put themselves in the scope of responsibility of this particular manager or his team.
NOTE: never eat any of those pre-prepared sancwiches at any store ~ they'll custom make the same thing for you, so watch closely to avoid contamination.
Ok, fine the husband, then. I’m not in favor of paying more for my groceries because someone thinks they are entitled to chow-down while shopping, and “forget” to pay for it.
There’s a concept called proportionality of penalty.
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They may lose these people as customers but the story will also give pause to others who have or have any ideas of doing something like this. On balance the store wins financially and I refuse to believe any significant % of local people would condone this sort of petty thievery.
I’m trying to figure out if they offered payment when the mistake was apparent?
Why couldn’t they pay instead of going through all this or did the manager refuse the money?
They had just paid for groceries, so it doen’t seem like they were trying to steal?