Me and my brother were in a Deluxe Suites for a while in Dallas and there was a local Jack N da Box. When the main guy was there it was always perfect and fine, when he was off the place was a craphole.
Seriously. They had this one Marine-type guy (he may really be one too). If I saw him there I knew I’d get a great burger and good service. If he wasn’t there, I was lucky to get anything remotely like what I ordered.
That’s how the Jack in the Box was around the corner in Fresno. During the day - great. After 4:00pm - yuck.