Joe, I never said the business was going to fold. lol
I just pointed out that the business had other responsibilities than paying the dress supplier.
Do they have a tarnished business? Some of the comments at the oiriginal site were from people who will be supporting them in the future. We’ll just have to watch and see if they are still around in a year or so.
That is, if we remember. I expect this story will be forgotten just like this year’s prom dresses will be out of style.
As I said I feel sorry for the boy’s parents.
Others here have suggested they couldn't afford to make the refund. I was being hyperbolic (but not by much). Am I advocating the store cave to any sob story? Of course not. Am I saying that perhaps zero tolerance policies need to be examined for a possible exception in extreme circumstances? Absolutley.
I was sorry to read your account of the loss of your fiance. The fundamental difference is the emotional maturity between a 20 year old who was making an adult decision to commit for a lifetime versus the emotional state of a 16 year old getting ready for perhaps the biggest night of her life. No doubt, both of you were devastated, but I'd wager you were probably a little better equipped to handle it; the fact that it never occurred to you to go for a refund is evidence of that. Was the store 'obligated' to take her emotional state into account? Again, from a legal, contractual, business standpoint, the store would have been within it's rights to tell her to go screw herself. From a human standpoint, yeah...they probably should have taken that into account. I would like to think I would have.