Because she’s not in charge of her department and never has been.
I have never liked her or her ideas, but I thought she actually did have some backbone and was not an idiot. I guess I was wrong on both counts.
Hillary made her career by being married to an important guy (he may have been a corrupt idiot, but that doesn’t matter - he was politically adept) and supporting him no matter what.
Once Bambi appointed her as SOS, she knew that it was time for her to shut up and wait for direction. That never came, and when it did come, I think it was so anti-American that not even Hillary’s odious husband could accept it.
So I think the Wisner event may actually not be a simple matter of miscommunication or confusion, but that the worm may actually have turned.
I could definitely be wrong - the worm may go back to ground and Bambi’s irrationality may rule the day - but this was an encouraging sign of disruption in Bambi’s agenda.