Followed by flexible delivery systems that are (excuse the loathesome jargon) "platform agnostic."
I'm right with you. My background and education is educational technology, instructional design and user interface. I like content-driven apps and I'm primarily a software guy. I hate proprietary OS/hardware wars.
I'm always on the user's side. I like FR quite a bit, by the way, but we need to look to the future, too, especially stability and speed.