I’ve been trying to refinance with B of A since March.
What do they claim is the hold-up?
B of A caused me a great deal of difficulty when trying refinance to pay off our credit cards. There was one delay after another. I never spoke with the same person more than a couple of times. They kept giving me different reasons why things weren’t working out, none of which made any sense. When I would point out where they were wrong... they would come up with some other outrageous mistake. After two months I finally gave up and went to a credit union. Everything went through very quickly.
A week or two after that I got a letter from the Bank of America telling me that they had some type of problem with their computations and they wanted me to reapply because I should have qualified, and they wanted me to call them up and do some type of survey about my satsifaction level because I had been a loyal customer for over twenty years. It was maddening.