I agree, I am very satisfied with NETFLIX. Once in a while my movie will get kind of slow, but otherwise there good.
I’ve only gotten one cracked disk from Netflix, and they immediately sent a replacement. The disk was probably cracked in the processing equipment.
I’ve received a couple that wouldn’t play. I found a quick solution. I dab a small drop of hand sanitizer on the disk, spread it around, then rinse and wipe dry with a towel. That seemed to clean the disks and make them playable.