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Chase Online Banking Down Since Monday
NewsCore Via myFOXphoenix.com ^ | September14, 2010 | NewsCore

Posted on 09/14/2010 4:49:48 PM PDT by John W

Edited on 09/14/2010 4:52:36 PM PDT by Admin Moderator. [history]

The outage was due to "technical problems," said Chase spokesman Tom Kelly, who added that the problem was "not related to hackers or fraud."

Kelly said the company was "working to fix the problem as soon as possible."

"Rather then give a prediction about when it will be fixed, we're just going to tell people when it goes back up," Kelly said about 6:00pm ET. "But we are talking hours not days."


(Excerpt) Read more at myfoxphoenix.com ...


TOPICS: Business/Economy; News/Current Events
KEYWORDS: banking; chase; cybersecurity; internet
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To: Churchillspirit

That is the TARP program which changed the insured amounts.


41 posted on 09/14/2010 5:49:51 PM PDT by ThomasThomas (I am working on it now!)
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To: glorgau

I want Washington Mutual back, Chase sucks!!!!


42 posted on 09/14/2010 5:50:35 PM PDT by dalereed
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To: Bronzy

I have one Chase CC (Mastercard) & my mortgage is serviced by them (no checking/savings accts.), and I have online access and payments. You might want to try again.


43 posted on 09/14/2010 5:58:34 PM PDT by Drago
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To: Churchillspirit

The FDIC “Transaction Account Guarantee”(TAG) program is different than the regular FDIC account insurance program. All “regular” Chase accounts are FDIC insured to $250,000..

See:

https://www.chase.com/index.jsp?pg_name=ccpmapp/shared/marketing/page/FDIC_Coverage
and
http://www.fdic.gov/news/news/financial/2010/fil10015.html


44 posted on 09/14/2010 6:08:07 PM PDT by Drago
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To: ThomasThomas

Thanks.


45 posted on 09/14/2010 6:08:54 PM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: John W

On Mainstreet U..S.A...everything is shutting down as businesses and restaurants that go way back have gone out of business...

But one thing that’s being built and sticks out like a sore thumb is lots of Chase bank branches.....

Your “stimulus” dollars at work!!!!

borrow at zero percent from the Fed and loan to Geithner and Obama at 4%.......


46 posted on 09/14/2010 6:13:08 PM PDT by Beowulf9
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To: John W

This is BS. I have two, count em, two accounts that I’ve been experimenting using this electronic banking. Been going on 6 months, I was about to sign on for more, but not now.

Big brother is all over & incompetent. I’m going more cash and barter system. Can’t trace me.


47 posted on 09/14/2010 6:36:14 PM PDT by 23 Everest (A gun in hand is better than a cop on the phone.)
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To: glorgau
Then it must be incompetence. I'm relieved.

You Wish.
Ever heard of the average daily balace that they charge you interest on?

If you can't get on line to make a payment they collect more interest...

48 posted on 09/14/2010 7:30:48 PM PDT by Publius6961 ("In 1964 the War on Poverty Began --- Poverty won.")
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To: glorgau
Then it must be incompetence. I'm relieved.

You Wish.
Ever heard of the average daily balace that they charge you interest on?

If you can't get on line to make a payment they collect more interest...

49 posted on 09/14/2010 7:31:13 PM PDT by Publius6961 ("In 1964 the War on Poverty Began --- Poverty won.")
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To: Ticonderoga34
I did my weekly grocery shopping today with my Chase ATM card. No problems.

So?
What's your point?
Debits are posted at the speed of light; instantly.

It's the credits (payments) that may take a whole weekend to post, generating more interest... for the bank.

50 posted on 09/14/2010 7:34:15 PM PDT by Publius6961 ("In 1964 the War on Poverty Began --- Poverty won.")
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To: John W

Bump and bookmarked .....


51 posted on 09/14/2010 11:09:28 PM PDT by Buddy B (MSgt Retired-USAF - Year: 1972)
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To: Publius6961
Ever heard of the average daily balace that they charge you interest on?

They really want to get the late fees.

52 posted on 09/15/2010 7:10:26 AM PDT by glorgau
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To: Buddy B
I can not sign-in to my account this morning.

Parts of their web site are working.

53 posted on 09/15/2010 8:04:11 AM PDT by Buddy B (MSgt Retired-USAF - Year: 1972)
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To: Drago

Many thanks for the clarification.


54 posted on 09/15/2010 10:58:04 AM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: Buddy B

Still down as of five minutes ago.


55 posted on 09/15/2010 10:59:56 AM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: Churchillspirit
Chase online banking service still having problems | NWCN.com
Link should work?
56 posted on 09/15/2010 11:11:14 AM PDT by Buddy B (MSgt Retired-USAF - Year: 1972)
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To: Churchillspirit
Access to online banking was down as of 10 mins ago. I saw no statement from Chase on the outage when I went to log in. They ought to at least have the common courtesy to say something on their log in screen.
57 posted on 09/15/2010 11:26:56 AM PDT by Ken H
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To: Buddy B

Can we now use the electronic equivalent of “My check is in the mail”?


58 posted on 09/15/2010 11:29:31 AM PDT by Churchillspirit (9/11/01...NEVER FORGET.)
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To: Churchillspirit

Your choice!


59 posted on 09/15/2010 11:42:54 AM PDT by Buddy B (MSgt Retired-USAF - Year: 1972)
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To: John W

Here’s what their website says about the outage now:

https://www.chase.com/index.jsp?pg_name=ccpmapp/shared/marketing/page/outage

We are sorry for the difficulties that recently affected Chase.com, and we apologize for not communicating better with you during this issue. Giving you 24-hour access to your banking is of the utmost importance to us. This was not the level of service we know you expect, and we will work hard to serve you better in the future and to communicate with you better if a situation like this should arise again.

Online Bill Payments scheduled for September 13, 14 or 15 were processed by Wednesday night, September 15. It is not necessary to reschedule these payments. If you scheduled a payment during those dates, but do not see it reflected in your payment activity by September 16, please contact us.

We will refund any late fees that you may have incurred as a result of our delay in processing your payment.

Thank you for your patience and for the opportunity to work harder to serve you in the future.


60 posted on 09/16/2010 10:48:34 AM PDT by Immerito
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