Posted on 08/31/2009 9:01:55 PM PDT by kingattax
Tampa, Florida -- While most banks require a thumbprint to cash a check from someone who doesn't have an account, a Tampa man says that policy was impossible to comply with.
Steve Valdez says he was shocked when he was told he had to put his thumbprint on a check written on his wife's Bank of America check. Valdez says the check was written to him with the same address he has on his driver's license. Although he had two forms of identification both with pictures, the bank still required Valdez to give a thumbprint before it would cash the check.
But that was impossible, because Valdez was born without arms and wears prosthetic devices.
According to Valdez, when he gave the teller the check, she said "Obviously you can't give a thumbprint." But Valdez says the manager refused to cash the check unless he did.
When Valdez told the manager giving a thumbprint would be impossible, she suggested he either bring in his wife or open an account. Valdez says that's not the way the bank would treat someone without prosthetic arms, and he refused.
Valdez says he asked the bank if it had ever heard of the American with Disabilities Act and he says they told him they were accommodating him by offering the choices. But the ADA says businesses must comply with basic nondiscrimination requirements that prohibit exclusion, segregation, and unequal treatment.
A spokesman for Bank of America says while the thumbprint is a requirement for those who don't have accounts, the bank should have made accommodations.
VIDEO AT LINK
Perhaps they could have a print from his big toe instead?
This is why everyone must be chipped.
As for the manager of the bank... is it just me, or do we have a lot of idiots in charge of places these days who only know how to "follow the rules by the book." These are not true leaders and they'll truly be lost if the SHTF.
and now Bof A owns Countrywide, an improvement I think NOT
Sheesh, I don’t see the problem.
Surely, he has prints on his prosthetic digits, right?
(Do I need the /sarc tag?)
Rules is rules.
Hey, government agencies have to get suitable employees from somewhere!
“I don’t care if he has no feet!”
Does not surprise me in the least. I stopped in my local branch today to make a deposit like I have done nearly every week for 7 years and today they wanted to see ID. There was not going to be any cash back from the deposit. I wasn’t depositing cash. I’d been doing this for 7 freaking years with no problem whatsoever but, for some fool reason, today they wanted ID for me to put money IN the bank.
The Bank is in clear violation of Ted Kennedy’s Americans with Disabilities Act.
1. His wife is equal to a thumb?
2. His wife has/knows where his thumb is?
3. In order to open an account, we need your....
I guess there are people so effing dumb that they need the government to tell them that people without thumbs are not required to give him a thumbprint.
doesn’t he have his verichip implanted yet?
He should have given them a boot print.
and the premiere rule is to put customer service in the hands of the stupidest s.o.b. you can hire, and then back the moron to the hilt.
And I guarantee that this same bank has BRAILLE BUTTONS on their DRIVE UP ATM Machine!
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