Posted on 05/22/2009 6:29:27 PM PDT by HikikomoriWarrior
...
Williams said he attempted to use the man’s cell phone signal to locate him, but the man was behind on his phone bill and the Verizon operator refused to connect the signal unless the sheriff’s department agreed to pay the overdue bill. After some disagreement, Williams agreed to pay $20 on the phone bill in order to find the man. But deputies discovered the man just as Williams was preparing to make arrangements for the payment.
... “I was more concerned for the person’s life,” Williams said. “It would have been nice if Verizon would have turned on his phone for five or 10 minutes, just long enough to try and find the guy. But they would only turn it on if we agreed to pay $20 of the unpaid bill. Ridiculous.”
...
(Excerpt) Read more at timesreporter.com ...
Well there ya go — add this story to a long list of reasons we finally left VZW after many years. Never goin’ back.
Makes me recall Ernestine, the Telephone Operator, played on Saturday Night Live by Lily Tomlin.
Well, I knew that Verizon was getting more and more ruthless, but this is excessive. Not exactly good PR. I guess they don’t care what people think of them.
Actually, that was Laugh In with Dan Rowan and Dick Martin...
“Can you hear me now?.....”
We’ve been happy with Verizon for years, but this is disturbing. Really bad press for the company.
same here! verizon continued to charge me for services that I had opted out for at one point and pretty much told me to take it or leave it after 4 months of my phone calls and emails to the appropriate verizon customer services people did not gain me any satisfaction. so I left, never to return for sure.
This is business, the woman had rules, yeah, most people with common sense would see that there is a time to break rules but this woman was a coward.
It reminded me of my first job when I was 15, the owner made me night manager and I was told never, ever to take a check over 10 bucks, no circumstances and no excuses. Then one night one of his friends came in and wanted to cash a check for 20 bucks. I wouldn’t budge because I had been told not to but in the end, I let him write 2 $10 checks. My boss thought it was funny.
From the comments at the link:
Our next ad:
Verizon Wireless guy: ‘Can you hear me now?’ (while choking someone)
Victim: yes (gasping)
.
(repeat until no response)
LOL!
I think they are all pretty much that way. Pay or you die.
Corporate attitudes like that keep plaintiff’s lawyers in business.
Verizon data charges and texting charges are amongst the highest in the industry, and they nickel and dime you with everything.
They cripple all the features in their phones.
And they plaster their Verizon name every possible place, on both the hardware and software. It irritated me so much on my Razr that I hacked the phone to remove their name everywhere it appeared in software. Like I don’t know who my friggin carrier is.
I’m with T-Mobile now and have none of the above problems.
they continued to charge me for caller ID, *69, *67 and call block for 4 months AFTER I had opted out of those services. I deducted those deleted service costs from my current charges as I continued to pay the monthly bill and explained many times why but it made no difference to them so I payed off what I owed (minus the by now fraud charges) and canceled. everything fine until 6 months later a new verizon bill arrives still charging me for everything PLUS a $29.95 ‘reconnection’ charge! I wrote back and told them they could take this and shove it you know where and make it disappear or I was again contacting the BBB over it. 8 months on now with no contact of any kind with these crooks.
They turned off ALL my phones the day my husband was in surgery for 5 hours. a $200 credit they OWED me hadn’t posted yet and I hadn’t paid anything on the bill. They insisted I had to pay almost $600 to get any service back - let’s see: $600 - 200 credit due - 300 not late until 10 more days... I wish we had more options - just can’t do Time-Warner.
good for Verizon!!
T-mobile is wonderful to me.
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