At our house we don’t even say “I’m sorry”,
we say “What I did was wrong, will you forgive me?”
Yes Mr. B.... we required them to say what they said or did that required an apology.... I used to get so upset at gatherings where I saw parents allow their kids to not look at the person in the eye and just mutter "sorry" under their breath. Then the parent would smile broadly like they had "done good"....
I bet Napolitano's parents let her get away with that type of "apology".