Free Republic
Browse · Search
News/Activism
Topics · Post Article

Skip to comments.

AmazonFail: An Inside Look At What Happened
Seatlle Post-Intellgencer ^ | 4/13/09 | Andrea James

Posted on 04/14/2009 6:20:59 AM PDT by steve-b

I've spoken to an Amazon.com employee who works closely with the systems involved in the glitch. The employee asked me not to share his name because of company policies on talking with the media.

On Sunday afternoon at least 20 Amazon.com employees were paged alerting them that items, possibly many, were incorrectly being flagged as adult. The employees also received links to the Twitter discussion AmazonFail.

Thousands of people were angry that gay-themed books had disappeared from Amazon's sales rankings and search algorithms. The number of Tweets on Sunday afternoon that had the term "AmazonFail" surpassed even those with the words "Easter" or "Jesus."

By this time, Amazon.com had upgraded the problem to Sev-1. (Amazon.com breaks down its operational issues in terms of severity levels. Sev-3 means a problem affects a single user. Sev-2 is a problem that affects a company, or a lot of people. Sev-1 is reserved for the most critical operational issues and often are sent up the management chain to the senior vice president level.)

"People got pulled away from their Easter thing when this whole thing broke," the employee said. "It was just a screwup."...

(Excerpt) Read more at blog.seattlepi.com ...


TOPICS: Business/Economy; Culture/Society; Miscellaneous
KEYWORDS: amazon; buttpirates; pooflingers; turdburglars

1 posted on 04/14/2009 6:20:59 AM PDT by steve-b
[ Post Reply | Private Reply | View Replies]

To: steve-b

As a veteran of .com retail IT, all I can say is ouch!

Stuff happens.


2 posted on 04/14/2009 6:48:49 AM PDT by InABunkerUnderSF (Be There >>> http://www.secondamendmentmarch.com)
[ Post Reply | Private Reply | To 1 | View Replies]

To: steve-b

Well, now we know..., for Amazon...

Gay = Sev-1


3 posted on 04/14/2009 6:51:17 AM PDT by Star Traveler
[ Post Reply | Private Reply | To 1 | View Replies]

To: steve-b

Also, we’ve discovered, that for Amazon...

Gay > Easter


4 posted on 04/14/2009 6:52:31 AM PDT by Star Traveler
[ Post Reply | Private Reply | To 1 | View Replies]

To: Star Traveler

Gay = Sev-1 = Industrial Sabotage = FACIST...wth is it with the idiot gay agenda.


5 posted on 04/14/2009 6:54:05 AM PDT by iopscusa (El Vaquero. (SC Lowcountry Cowboy))
[ Post Reply | Private Reply | To 3 | View Replies]

To: InABunkerUnderSF

A bunch of mentally ill narcicists got upset that “their” stuff didn’t rank where they thought it should... that’s not remotely a SEV-1 that should be calling folks in on the weekend. Fix the problem on monday, when folks get back to work.

This nation in all ways continues to let the nut jobs on the far ends of the bell curve dictate how the rest of us should be living. Insanity.


6 posted on 04/14/2009 6:54:37 AM PDT by HamiltonJay
[ Post Reply | Private Reply | To 2 | View Replies]

To: steve-b
Amazon FAIL


7 posted on 04/14/2009 7:02:03 AM PDT by Zeppelin
[ Post Reply | Private Reply | To 1 | View Replies]

To: Zeppelin

Now THAT is funny.


8 posted on 04/14/2009 7:03:51 AM PDT by Andyman (The truth shall make you FReep.)
[ Post Reply | Private Reply | To 7 | View Replies]

To: steve-b

Oh! The Howwow of it !

The big bwute took away our picture books.


9 posted on 04/14/2009 7:27:28 AM PDT by GladesGuru (In a society predicated upon freedom, it is essential to examine principles,)
[ Post Reply | Private Reply | To 1 | View Replies]

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
News/Activism
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson