Ok, shoot, I just reread your first post. Kinda sounds like you bought Chinese...hopefully you just got something else slightly used. My scooter friends and I spend considerable time warning folks about the total ripoff that is pretty much all the Chinese brands. It’s so sad now that they are in such demand that folks are getting suckered left and right. And it doesn’t help that Clark Howard harps on about his, either. Anyway, here’s a kind of humorous link about the Chinese scoots: http://clevelandscooters.com/id60.html
A friend of mine is a dealer whose biggest regret is being the first to sell TnG in Canada. His advice, and mine as well, is to stick with the quality outfits in Taiwan, Japan and Europe: Piaggio, Yamaha, Honda, Suzuki, Kymco and Sym.
It’s Moto Mojo which is Chinese. So far so good. The only problem is the owner’s manual reads like it was translated into English by a 3 year old.