I won’t give Home Depot my business, either. When building a new property 2 years ago, I spent over $10K at Lowes. They not only treated me nicely, their staff would walk with me and my list until everything was found and I was ready to check out. They are always cheerful, and clean and polite. Home Depot sucks eggs, IMO.
Looks like Lowe’s is gonna get a lot more business!