I like shopping at Menards. Their wood is crap, but everything else is fine, the store’s laid out great and there’s always registers open.
Our Menards always has registers open also, but those seem to be the only people working in the store. I waited 35 minutes one day to get a key made, even had the service desk call for someone to help me. No one ever came, so I went to Lowe’s and got it immediately.
Our Lowe’s has great customer service. The people in the departments seem to know what they are doing and can give decent advice. Menards, on the other hand, is ridiculous and it’s only been open since Jan. You’d think they would try and put their best foot forward for 6 months at least.