Ebay has recently changed their “checkout” page, and it is a complete and total piece of garbage, complete with OBVIOUS security flaws, freight and insurance miscalculations, elimination of the ability to make mutually-agreed-upon changes to an invoice, and reductions of choices as to payment methods. It is generating howls of protest and ebay blithely talks past the complaints and objections in a magnificently Orwellian fashion. Under the guise of “convenience” these changes are sure to create massive, massive problems requiring literally millions of hours of corrective work on the part of users. It’s quite unfathomable. Half of my “favorite sellers” have left ebay or, at least last I checked, are not offering anything for sale (and these were 500+ pieces-of-crap-for-sale sellers)
Classic case of fixing what’s not broken. I am taking an ebay sabbatical after I complete my current round of buys. These changes just suck.
Kitty doesn't like it.
On Saturday, I was proceeding to pay off a bill on eBay for 4 small lots from the same dealer. The bill I received in my email was correct, but when I went to checkout, the bill was padded by $25 for “insurance” (not the dealer’s fault, but eBay’s). There was no way for me to correct the amount and after half an hour of trying to fix it, I had to go and pay the amount manually on PayPal, bypassing eBay’s checkout (meaning no recording that the individual lots had been paid off).
Yet another one of eBay’s “problems” were their modifications to the multiple-auctions page to leave feedback. When you roll the mouse over one of the lots to begin a preview, it freezes the whole page and takes upwards of two minutes for the preview to appear (I don’t want the preview, it takes all of 10 seconds to just click on the link). Thanks to that mess, it took me an hour and a half to leave feedback for about 70 lots whereas previously it would take about 15 minutes prior to their “helpful upgrade.”
I cannot believe they are not receiving an epic number of complaints at the f’d up mess they have made. The checkout alone (which if you’re not careful, you’ll fail to notice that when you’re paying off a SINGLE lot, that EVERY OTHER LOT YOU HAVE BID ON is also on the page, too — why the hell are all those there when you’re dealing with just ONE lot ?!?!? Imagine you’re paying monthly bills, and you’re trying to pay off the gas bill, and when you go to pay it off, every other utility, grocery, entertainment expense, etc. is all there too ? F’d up, totally).
9 years I’ve been on eBay and it has NEVER been worse.
I joined Ebay in 1998 and was a very avid user for years until they ramped up rates and “buyer protections” to the point where I was getting scammed once a week.
Last time I logged into my account I found that it had been hacked and “designer” clothes were being sold through it. 500+ positives and 1,000 + total sales and I’m out completely.