Thanks Iwo Jima. As I told someone else, it may be that the reserves are not sufficient.
That may be. And if it is then the customers have a legitimate right to complain, unless it was disclosed in their contract that they would use fractional reserve banking principles (meaning that they don’t keep 100% reserves on hand at any one time but are obligated to go out into the market and buy more reserves in the event of a “run on the bank”).