[Dinsdale]

Phone calls from jackasses are billable.

That knowledge is the only thing that makes me answer the phone some days.

[vidbizz]

If I have a jacka$$ client, I pad the project invoice.
I figure it as a “grief” line item.

[Myrddin]

Phone calls from jackasses are billable.

That is true if the call is pertinent to one of my contracts. Sometimes it's not billable, but maintaining a civil discourse has potential impacts on future business.