Posted on 08/09/2007 4:09:37 PM PDT by beancounter13
DETROIT (AP) -- Buick tied with Lexus as the highest-ranking brand in a closely watched study of vehicle dependability, marking the first time in 12 years that Lexus has shared the top award, J.D. Power and Associates said Thursday.
Cadillac, Mercury and Honda rounded out the top five brands in the annual survey, which measures problems experienced by the original owners of three-year-old vehicles. Both Buick and Lexus had 145 problems per 100 vehicles. The worst-performing brand, Land Rover, had 398 problems. The industry average was 216 problems, down from 227 problems in last year's survey.
(Excerpt) Read more at biz.yahoo.com ...
If you go to JD Power’s website, you can see the results by general category. I will admit that I would like to see the data points themselves as opposed to the ‘scale-of-dots’ summary, but all categories are top for both Buick and Lexus. Cadillac and others are missing a single dot in some groups.
Not as of yet.
As does Consumer Reports - who lets the owners define what a serious problem is, and who does no fact checking on the response. In other words, you could decide a broken stereo knob is a serious problem, and no one would ever check that response.
To make things worse, they (CR) do give instructions not to count any problem covered by recall... Which makes Honda Odyssey transmissions suddenly “reliable”? Yeah, right...
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