PhiKapMom and areafiftyone, I have 20 years of experience in direct response. It seems someone has repeatedly asked to be added to your ping list but that is not being done. You might want to make sure you don't have a bug in the software you are using to maintain the ping list, and that your data entry people are properly trained. Repeated requests typically indicate either or both problems may be present.
baubau is on my ping list! Thanks for the info but he was added before I read this.