[Oberon]

But my point is that all off this cold have been avoided if she was wasn't so ignorant. I am saying she bears some, if not most, of the responsibility for what happened to her.

So what should happen? What would be just?

[robertpaulsen]

"So what should happen? What would be just?"

A detailed explantion of exactly what went wrong. A detailed explanation of how it will be corrected. A written apology from those involved.

It would also be nice, though not necessary, for her to apologize for being ignorant and stupid, forcing the city to bear the time and expense to prosecute his case.