Oh please. It's clear they backpedaled on this even by the issuer's own admission. They got some negative press and caved. Still doesn't stop the couple who refused to listen to them from being idiots nor those defending their actions any more than Jesse Jackson is an idiot for shaking down corps via race-baiting.
The flight attendant totally did his/her duty and the exec who issued that comment backed her up and it's evident their policy backed his/her up. The company did a Tour de France of backpedaling after the liberal media went nuts and ran this story five times.
Anyone who can't see that is clearly as nutty as the parents who perpetrated this on the airline. They were shaken down to stay out of the papers and out of court, plain and simple.
Seeing as the pilot of the plane recognized the flight attendant's error as soon as she made it, I'd say you're full of crap. But then, we have a whole thread of your stupid posts that testify to that fact.