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Loose slots?: Machine malfunction costs casino $487,000
The Courier-Journal of Louisville, Ky. ^ | 8/10/06 | n/a

Posted on 08/11/2006 7:35:34 PM PDT by xJones

BRIDGEPORT, Ind. (AP) -- Gamblers at Caesars Indiana raked in nearly a half-million dollars over two days on one slot machine that gave players credit for putting in 10 times as much money as they really had.

Caesars lost $487,000 before a player notified officials of the problem with the slot machine, The Courier-Journal of Louisville, Ky., reported Friday.

The Indiana Gaming Commission is investigating, and the casino might end up being fined for failing to follow procedures designed to prevent such a problem, said Jennifer Arnold, the commission's deputy director.

The casino intends to try to get the money back, but commission Director Ernest Yelton said he did not know whether players were legally obligated to return their winnings.

Kathryn Ford of Louisville, Ky., realized something was wrong July 23 when she and her husband sat down at two of the machines, called Extra Money.

"We were going to have a race to see who could accumulate the most at one time on the same machine," she said.

But when she put in a $20 bill, the machine registered it as $200. She tried another $20 bill and the same thing happened, she said.

Ford said she put eight $20 bills in the machine and received vouchers that could be redeemed for $1,600 in cash -- without even playing.

Other gamblers noticed.

"There was even a young woman who jumped in while I was sitting there. She ... reached across me, popped a hundred in, popped out a thousand and then she took off," Ford said.

Ford and her husband reported the problem to a security officer, and casino officials determined that new software had been installed on the machine on July 21, according to a gaming commission report. The machine had a switch set in a position for use in the Philippines instead of the United States, and it instructed the machine to multiply credits by 10, the report said.

Seven other machines also had received new software, but they did not have the error.

Casino general manager Ed Garruto acknowledged that "our testing procedures before putting the game in place were not completely followed."

The commission report said three technicians and one supervisor were involved in the installation and testing of the software, and the technician who set the machine has been suspended pending investigation.

Garruto said he did not believe the error was deliberate.

"It looks like it was a costly mistake," he said.

But Caesars intends to try to recover the money, although Garruto added he wasn't sure they were under any legal obligation.

"We are going to contact some of the patrons who may have benefited a great deal and see if we can effect a recovery," he said. Some 24 of the gamblers won't be hard to find, because they used their casino player cards.


TOPICS: News/Current Events
KEYWORDS: lucky; reallylucky
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To: xJones

I don't think the casino has much of a basis to get their money back.

They owned the machines, their employees programmed the machines. The fact that they were gaffed to benefit the players in a big way, is just tough bananas from where I sit. The players aren't the ones who were in control of the equipment.





21 posted on 08/11/2006 7:50:10 PM PDT by I_Like_Spam
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To: Boundless

Just petty cash to Caesars : )


22 posted on 08/11/2006 7:50:17 PM PDT by stephenjohnbanker (Taglines for sale or rent. Good "one liners", 50 cents.)
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To: xJones
Caesars lost $487,000 before a player notified officials of the problem with the slot machine

That same butthead went to my school, and reminded the teacher if she forgot to give a homework assignment.
23 posted on 08/11/2006 7:51:07 PM PDT by Nachoman (Have you hugged a Garand today?)
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To: xJones

Knowing gamblers they probably blew it all later in the same casino anyway. And what if they won big with the money that wasn't their's.


24 posted on 08/11/2006 7:52:21 PM PDT by Nomad817
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To: xJones

If they knew what they were doing was wrong, yes.


25 posted on 08/11/2006 7:53:46 PM PDT by synbad600
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To: xJones
Image hosted by Photobucket.com they prolly already got it back in other machines and games...
26 posted on 08/11/2006 7:53:51 PM PDT by Chode (American Hedonist ©®)
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To: xJones

The guy who told the casino about the malfunctioning machine is the same guy who used to raise his hand and tell the teacher that she left the answer sheet for the test laying on her desk in plain sight.


27 posted on 08/11/2006 7:55:43 PM PDT by IronJack
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To: MindBender26
This is Vinne "The Tuna" Sosombattso.
Ya know da money you stole from us, I mean, you think you won from us????
We needa talk.
Likea, In-person like.....

Uh, I'd really really like to talk to you personally, Tuna, it's just that I've been moving lately, and I'll have to get back to you in a couple of days.

Ciao, Showsomebutto!

28 posted on 08/11/2006 7:58:38 PM PDT by xJones
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To: LasVegasMac
The player or Caesars employees?

The player.

One of the moral certainties of gambling.

When the odds are with the house, it's up to the house to police their equipment and employees.

29 posted on 08/11/2006 8:03:23 PM PDT by elkfersupper
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To: xJones

They will have a difficult time. I say given the business they are in they should let it slide and make it back in spades.


30 posted on 08/11/2006 8:07:37 PM PDT by Ma3lst0rm (One man's scam is another's Las Vegas.)
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To: xJones

Seriously, this is just a drop in the bucket for the casino. Trying to get the money back from their customers will only create bad PR. They should let it go.


31 posted on 08/11/2006 8:08:10 PM PDT by SamAdams76 (I am a big fan of urban sprawl but I wish there were more sidewalks)
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To: Chode

I think you're right...if somebody goes to a casino to "play", they're gonna "play" all the more if they've received such a bonus - and we can pretty much guess 90% of the results.


32 posted on 08/11/2006 8:08:14 PM PDT by ErnBatavia (Meep Meep)
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To: operation clinton cleanup

I hate people like her. They don't understand the meaning of fair play. They have to tell when everyone has gotten an accidental extra cookie but never notice when they are served cookies half the size they thought they were paying for. lol


33 posted on 08/11/2006 8:09:51 PM PDT by Ma3lst0rm (One man's scam is another's Las Vegas.)
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To: xJones

Oh, I misread the headline. Dang!


34 posted on 08/11/2006 8:10:27 PM PDT by durasell (!)
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To: xJones

The casino gambled that the new software was working correctly. They lost.

Most of the time you clean the suckers out. Sometimes they clean you out.


35 posted on 08/11/2006 8:10:44 PM PDT by Right Wing Assault ("..this administration is planning a 'Right Wing Assault' on values and ideals.." - John Kerry)
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To: Ma3lst0rm
They will have a difficult time. I say given the business they are in they should let it slide and make it back in spades.

Actually I don't think they'll have that difficult a time. It may turn out to be a windfall profit for them once the news is out that the casino has had a "easy" slot machine. People may pour in from many miles away.:)

36 posted on 08/11/2006 8:11:32 PM PDT by xJones
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To: Ma3lst0rm
They have to tell when everyone has gotten an accidental extra cookie but never notice when they are served cookies half the size they thought they were paying for. lol

Its gambling! Sometimes the house loses!

37 posted on 08/11/2006 8:12:09 PM PDT by operation clinton cleanup
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To: durasell
Oh, I misread the headline. Dang!

You need to wash your mouse out.:)

38 posted on 08/11/2006 8:14:10 PM PDT by xJones
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To: IronJack
And, that's the same guy who used to remind the teacher that she hadn't assigned weekend homework yet just before the bell rang on friday afternoon.

The guy who told the casino about the malfunctioning machine is the same guy who used to raise his hand and tell the teacher that she left the answer sheet for the test laying on her desk in plain sight.

39 posted on 08/11/2006 8:15:20 PM PDT by Azzurri
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To: xJones
It may turn out to be a windfall profit for them once the news is out that the casino has had a "easy" slot machine.

Hey, there's a gimmick. They should advertise that every once in a while their slot machines go a bit crazy for a minute or so and pay off too much. It's probably against some gaming regs, though.

40 posted on 08/11/2006 8:15:23 PM PDT by Right Wing Assault ("..this administration is planning a 'Right Wing Assault' on values and ideals.." - John Kerry)
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