"I'm normally on the side agaist lawsuits, but this one is so deserved."
While I agree with your sentiment, I can never feel good about these kinds of lawsuits. Because she was embarrased or got her feelings hurt is no reason to award her some huge settlement, which is certainly where this is headed. I write internal notes all the time. If I enter them in the wrong field, the customer will be able to see them on reports. Luckily, I haven't been sued yet for typing in the wrong field.
Whatever happened to going to the owner/manager, throwing a fit and refusing to ever do business with them again while telling your story to everyone who will listen? Do I get a million everytime some moron in some business wrongs me? I am growing to hate our sue-happy society.
< Whatever happened to going to the owner/manager, throwing a fit and refusing to ever do business with them again while telling your story to everyone who will listen? >
Normally, I would agree with you. This is a situation where a person already has a mental problem and it's exacerbated by what she read. I'm not for a million dollar suit, but it does have to be made known how serious this is.
I, for one, do not mess with anyone on this type medication. They have irrational feelings. What if it pushed her over the edge to the point of coming back with a gun?