< Whatever happened to going to the owner/manager, throwing a fit and refusing to ever do business with them again while telling your story to everyone who will listen? >
Normally, I would agree with you. This is a situation where a person already has a mental problem and it's exacerbated by what she read. I'm not for a million dollar suit, but it does have to be made known how serious this is.
I, for one, do not mess with anyone on this type medication. They have irrational feelings. What if it pushed her over the edge to the point of coming back with a gun?
"What if it pushed her over the edge to the point of coming back with a gun?"
People have done that for less, I suppose. Expecting rationality out of irrational people, for whatever reason, is a bit of wishful thinking on my part.