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Palm Beach woman sues Walgreens over insulting comments on prescription
South Florida Sun-Sentinel ^ | March 8 2006 | Missy Stoddard

Posted on 03/08/2006 2:30:35 PM PST by indcons

For years, Janey Karp has battled depression and anxiety with the help of prescription drugs. Though millions of Americans do the same, Karp admits she is intensely private and can't help but feel stigmatized for needing medication to feel normal.

So when the 53-year-old Palm Beach resident read the Walgreens printout attached to her prescription last week for the sleep aid Ambien, she couldn't believe her eyes. Typed in a field reserved for patient information and dated March 17, 2005, was "CrAzY!!" In another field, dated Sept. 30, 2004, it read: "She's really a psycho!!! Do not say her name too loud, never mention her meds by names & try to talk to her when ... " The information continued onto another page but was not attached.

"I was devastated, humiliated and embarrassed," Karp said. "I honestly couldn't speak. I was trembling."

Karp filed suit Tuesday against Illinois-based Walgreen Co., accusing the nationwide retail chain of defamation, negligent supervision and intentional infliction of emotional distress.

Walgreens is investigating, according to company spokeswoman Carol Hively, who said that computers are accessible to pharmacists and pharmacy technicians.

(Excerpt) Read more at sun-sentinel.com ...


TOPICS: Business/Economy; Crime/Corruption; News/Current Events; US: Florida
KEYWORDS: blamingthevictim; floriduh; hipaa; imjustcrazy; lawsuit; pharmacy; prescriptions; walgreen; walgreens
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If I am not wrong, disclosure of patient info/records is forbidden under HIPAA. Walgreens may get into real trouble for this incident.
1 posted on 03/08/2006 2:30:37 PM PST by indcons
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To: indcons

..but, at the same time, her comments and actions in this situation seems to confirm the comments..


2 posted on 03/08/2006 2:32:42 PM PST by mnehring (http://abaraxas.blogspot.com/.)
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To: indcons

Sticks and stones ...


3 posted on 03/08/2006 2:33:28 PM PST by SengirV
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To: mnehrling

Absolutely. And she is a typical lib too.


4 posted on 03/08/2006 2:34:32 PM PST by HarmlessLovableFuzzball
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To: indcons

Ooopsie!

I'm sure you are correct. I think Walgreen's is in trouble on this one.


5 posted on 03/08/2006 2:34:49 PM PST by Theresawithanh (Always remember that you're unique. Just like everyone else.)
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To: indcons

She sounds like 80% of the women in Palm Beach County. Probably one of my mom's (who is a mental health counselor) clients.


6 posted on 03/08/2006 2:35:04 PM PST by Clemenza (Dick Cheney is a big middle finger to the "other directed" Sheeple. My kind of guy!)
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To: indcons

An apology would be sufficient. Why should she get any money for this? Sheesh.
susie


7 posted on 03/08/2006 2:35:14 PM PST by brytlea (I'm not a conspiracy theorist....really.)
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To: indcons
If I am not wrong, disclosure of patient info/records is forbidden under HIPAA. Walgreens may get into real trouble for this incident.

Hollering her name and medications all over the store is bad enough, but it just got a whole lot more public with the lawsuit and this article in the paper.

8 posted on 03/08/2006 2:35:53 PM PST by Riley ("What color is the boathouse at Hereford?")
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To: indcons

I'm normally on the side agaist lawsuits, but this one is so deserved. This is horrible. If it was an inside joke that somehow got printed, they need to tighten up the ship. Of course, we all say and do things behind a person's back, but this is really humiliating to have it right in front of her in print. Wallgreen's is in deep doo-doo on this one.


9 posted on 03/08/2006 2:36:17 PM PST by GOP_Proud (Jack Bauer wears Dick Cheney jammies.)
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To: indcons

10 posted on 03/08/2006 2:36:33 PM PST by stm (It's possible to fix most things, but you can't fix stupid)
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To: indcons

Walgreens can take the position that they were trying to protect their employees from being attacked or worse by a prescipted-medicated "customer" [read:moonbat].


11 posted on 03/08/2006 2:36:36 PM PST by DCPatriot ("It aint what you don't know that kills you. It's what you know that aint so" Theodore Sturgeon)
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To: indcons
This woman is like the muslims that prove whatever negative thing is said about them.
12 posted on 03/08/2006 2:36:45 PM PST by CzarNicky (The problem with bad ideas is that they seemed like good ideas at the time.)
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To: mnehrling

"your honor, its not liable. she REALLY IS CRAZY AND PSYCHO!"


13 posted on 03/08/2006 2:36:49 PM PST by dman4384
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To: indcons

As my man Bocephus sang in Mr Lincoln:

"Cause everybody sues over any little thing these days"


14 posted on 03/08/2006 2:37:00 PM PST by Thirteen_bravo
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To: indcons

oh boy, are they in trouble ... not only Walgreens but the employees themselves, if they can be identified. I believe the fine for disclosing information is $10,000 per incident.


15 posted on 03/08/2006 2:37:02 PM PST by f150driver
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To: indcons
"CrAzY!!"

LOL! This just struck me as funny.

16 posted on 03/08/2006 2:37:56 PM PST by SIDENET (If those lame Imams can issue fatwas, then so can I)
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To: indcons

These were actually comments generated by the pharmacy in some capcity so they didn't break any hippa rules. She and the pharmacy workers are the only ones who saw it.


17 posted on 03/08/2006 2:38:10 PM PST by auntyfemenist (Card carrying conservative, William F. Buckley fan.)
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To: indcons

Whoever entered that information into her records should be severely disciplined, or fired. Walgreens should apologize to the lady, and that's that.


18 posted on 03/08/2006 2:38:18 PM PST by andyk (Go Matt Kenseth!)
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To: indcons

How can disclosure of patient info to the patient be a violation under HIPAA?

Now if they gave her info to ME or you.

But as the patient, she is entitled to those records.

It boils down to this: She is offended that someone else thinks this of her and now she wants them to pay.

(It is unprofessional, but not a HIPAA violation)


19 posted on 03/08/2006 2:38:23 PM PST by dman4384
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To: indcons
Maybe she needs something for paranoia, too.

"I'm thinking they're thinking here comes psycho, that they're laughing at me as I come in the store'

20 posted on 03/08/2006 2:38:44 PM PST by digger48
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