On Rush's show, if you're a liberal loon, you get bumped toward the front of the line, even if you've called in half way through the show.
After waiting for so long, I was told that they were not going to be able to get to my call/opinion after all (no other callers got through) and the screener sincerely apologized and offered me a free year's subscription to Rush 24/7. I thanked him but told him that I was already a member and the wait was no problem--don't worry about it. He then offered me a 1yr subscription to the Limbaugh Letter. I took it! LOL
IMO, it's Rush's show, I chose to call, I chose to sit on hold for 2 hours. They didn't owe me anything.