After waiting for so long, I was told that they were not going to be able to get to my call/opinion after all (no other callers got through) and the screener sincerely apologized and offered me a free year's subscription to Rush 24/7. I thanked him but told him that I was already a member and the wait was no problem--don't worry about it. He then offered me a 1yr subscription to the Limbaugh Letter. I took it! LOL
IMO, it's Rush's show, I chose to call, I chose to sit on hold for 2 hours. They didn't owe me anything.
What if it had been a liberal show and you had information that would damn their latest tirade. They took no additional callers, but they kept you on hold for two hours?
I can remember first hearing Rush's show in 1989, and his show was more focused around him, and hardly had any callers put on the air, because that was Rush's choice.
His bosses at the time told him he needed to have more callers on his show because that's what listeners listen for. Rush said that was the first time he ever did what management told him to do.