Thanks for reminding me of something. (No quarrel with your list of resources- it just made me think of something)
The Internet is FULL of bogus 'antispyware' applications. If you run one that has claimed to have found something and wants thirty bucks to clean it off for you- you have almost certainly got a bogus app.
http://www.spywarewarrior.com/ is a resource that tests and maintains lists of the good and bad ones, and has a very active forum that is staffed with volunteers who have helped innumerable victims of this stuff get it off of their machines. It is also a good place for IT people to look up a specific procedure without wasting ages dissecting some particular piece of malware.
"The Internet is FULL of bogus 'antispyware' applications. If you run one that has claimed to have found something and wants thirty bucks to clean it off for you- you have almost certainly got a bogus app.
http://www.spywarewarrior.com/ is a resource that tests and maintains lists of the good and bad ones..."