Ping! I know you folks up there fly Alaska Airlines.
Yikes......the only airline I fly. Hmmmmmm.......not good.
Alaska Airlines is not an Alaska corporation, nor is the majority of its business in Alaska. However, when coming to Fairbanks there are not a lot of choices in carrier. Alaska Airlines has a very fine attitude when they fly in Alaska and are friendly and folksy rather than coldly professional on the Anchorage-Fairbanks leg. They like their Alaskan customers.
They have suspended the baggage handler responsible for the hole in the airplane. This is a courageous move - you know how tough those unions are!