How many times can I say this? Because they kept her from presenting the material, because they were not asking questions in good faith looking for answers - they were bombarding her with questions for the purpose of distracting her from doing her job, which is to take visitors around the museum to present the exhibits. A few questions is good and normal. What these people did was disruptive and yes, mob behavior.
Secondly, only one point of view is presented (gee.....what a surprise from the leftist Times)..........and it is the docent's opinion, and not those who were questioning her.
We have four adult children. All six of us are strong Creationists, and well educated.........and we have done a lot of traveling and visiting of museums and National Parks.
In those museums and National Parks, we have read and heard a whole lot of evolutionist propaganda, stated as fact.
Should we all decide to ask the guide questions, we would not be 'mobbing' her or him. We (all six of us) would be asking legitimate questions and seeking legitimate answers........and there would be nothing inappropriate in doing so.
But I wouldn't be at all surprised if the guide needed a drink of water afterwards. :)