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Can't Wal-Mart, a Retail Behemoth, Pay More?
The New York Times ^ | May 4, 2005 | Steven Greenhouse

Posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece

BENTONVILLE, Ark. - With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

A new group of Wal-Mart critics ran a full-page advertisement on April 20 contending that the company's low pay had forced tens of thousands of its workers to resort to food stamps and Medicaid, costing taxpayers billions of dollars. On April 26, as part of a campaign called "Love Mom, Not Wal-Mart," five members of Congress joined women's advocates and labor leaders to assail the company for not paying its female employees more.

And in a book to be published this fall, a group of scholars will argue that Wal-Mart Stores, having replaced General Motors as the nation's largest company, has an obligation to treat its employees better.

Among workers at Wal-Mart's 3,700 stores across the United States, the debate is also heating up.

Frances Browning, for example, once earned $15 a hour, but now at Wal-Mart, where she is a cashier in Roswell, Ga., she is paid $9.43. She says she is happy to have the job.

"I was unemployed for two and a half years before I found my job at Wal-Mart," Ms. Browning, 57, said. "Like everybody else I'd love to make a lot more, but I have to be realistic."

But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Labor groups and their allies are focusing on Wal-Mart because they say that the campaign will not just benefit its workers but also reduce the existing pressure on unionized competitors to reduce their own wages and benefits.

"Wal-Mart should pay people at a minimum enough to go above the U.S. poverty line," said Andrew Grossman, executive director of Wal-Mart Watch, the coalition of community, environmental and labor groups running the series of ads criticizing Wal-Mart. "A company this big and this wealthy has the ability to pay higher wages."

H. Lee Scott Jr., Wal-Mart's chief executive, vigorously defends his company, arguing that wages are primarily determined by market forces and that Wal-Mart pays more than most retailers and provides better opportunities for advancement.

"If people tell you that Wal-Mart is leading the so-called 'race to the bottom' in terms of job quality or pay, they're not only wrong, they're dead wrong," he said to journalists at a company-sponsored conference here in April, the first time Wal-Mart has gone out of its way to invite a number of reporters to its headquarters to hear its views. "We are instead creating a better workplace with more opportunity and more benefits than have been available in retail."

Mr. Scott contends that the critics, including competitors, are defenders of an outdated status quo, intent on upholding a retailing system full of inefficiency and inflated prices.

He said that if Wal-Mart were as greedy as its detractors say, it would never have attracted 8,000 job applicants for 525 places at a new store in Glendale, Ariz., or 3,000 applicants for 300 jobs in outlying Los Angeles.

Michael T. Duke, chief of the company's stores division, said, "Wal-Mart is a very good place to work for our associates, and every day we make it even better."

Mr. Mrkwa, the food stocker, does not see it that way. With pay that brings him about $20,000 a year, he said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota. "I don't see why Wal-Mart can't pay more," Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

Wal-Mart says its full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three.

Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly.

"Henry Ford made sure he paid his workers enough so that they could afford to buy his cars," said William McDonough, executive vice president of the United Food and Commercial Workers union. "Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Mr. Scott argues that retailers, with narrow profit margins, face a different competitive situation and cannot afford to be as generous to their workers as automakers and other capital-intensive companies.

"Some well-meaning critics," he said, "believe that Wal-Mart, because of our size, should play the role that General Motors played after World War II, and that is to establish the post-world-war middle class that the country is so proud of. The facts are that retailing doesn't perform that role in the economy as G.M. does or did. Retailing doesn't perform that role in any country in the world."

Many of those assailing Wal-Mart argue that the company can, and should, pay its workers at least $2 more an hour and add $1 or $2 an hour beyond that to improve its health benefits. A Harvard Business School study found that Wal-Mart paid $3,500 a year for each employee for health care, while the typical American corporation paid $5,600.

If Wal-Mart spent $3.50 an hour more for wages and benefits of its full-time employees, that would cost the company about $6.5 billion a year. At less than 3 percent of its sales in the United States, critics say, Wal-Mart could absorb these costs by slightly raising its prices or accepting somewhat lower profits.

But company executives dismiss such proposals, saying they would largely wipe out Wal-Mart's profit or its price advantage over competitors. Wal-Mart had a profit margin on sales last year around 3.5 percent. If "we raised prices substantially to fund above-market wages, as some critics urge," the company argued in a recent two-page ad in The New York Review of Books, "we'd betray our commitment to tens of millions of customers, many of whom struggle to make ends meet."

Here in Bentonville, Mr. Scott pursued that theme. "If you're telling me because you're Wal-Mart and you're going to pay $12 an hour and this other retailer is going to pay $5.15 an hour, the federal minimum wage, and they're not going to provide any benefits at all and somehow the consumer is rewarded in all this, all you're doing is perpetuating the status quo," he said. "You're driving inefficiencies into the system. It doesn't make any sense."

Wal-Mart argues that, as retailing companies go, it treats its workers better than average. It says 74 percent of its employees work full time, compared with fewer than 40 percent at many other retailers. But critics note that a leading competitor, Costco, pays $16 an hour - 65 percent more than the average wage at Wal-Mart stores and 33 percent more than the $12 average at its Sam's Club stores. At Costco, 82 percent of the workers are covered by company health insurance, compared with 48 percent at Wal-Mart.

George Whalin, president of Retail Management Consultants in San Marcos, Calif., said that Wal-Mart should ignore the attacks. "Retail has always paid poorly and it probably always will," he said. "Wal-Mart has a responsibility to serve their customers - to give them a good product - and to their shareholders. They don't have a responsibility to society to pay a higher wage than the law says you have to pay."

But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

The debate is far from over. LaTasha Barker, a single mother who worked for two years as a cashier at a Sam's Club in Cicero, Ill., said she earned so little that she could not afford the $1,860 a year for family health insurance.

"They don't pay a living wage," said Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work job. While at Sam's, she said, she qualified for Medicaid and $139 a month in food stamps.

By contrast, Jamie Schifferer, manager of the health and beauty aids department at a Wal-Mart in Algonquin, Ill., said Wal-Mart was a terrific employer. She quit her $25,000-a-year post running a Cingular wireless shop to go to Wal-Mart.

After 20 months, she earns $12.50 an hour - close to her previous pay - but now works 40 hours a week rather than the 60 hours at Cingular.

"I was very miserable," she said. "As soon as I heard about this store opening, I jumped. It's perfect for me right now."


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Government; News/Current Events
KEYWORDS: unions; walmart
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To: yer gonna put yer eye out

Right now many hospitals are desperate for nurses as an example. Would only be a couple years education and then a few years work, and then he'd be making huge money.

Or like someone mentioned he is a strong healthy young man.. he could handle many manual trades. Like maybe a concrete forms carpenter? Easily make over 30$ an hour after a couple years in that job.


61 posted on 05/04/2005 4:22:15 AM PDT by ran15
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To: MississippiMasterpiece

Wal-mart is free to offer whatever wages they see fit, and workers are free to accept or reject.

Having said that, working for Wal-mart really does suck. I did it one summer in college, and I would starve before doing that again.


62 posted on 05/04/2005 4:22:56 AM PDT by Sloth (I don't post a lot of the threads you read; I make a lot of the threads you read better.)
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To: MississippiMasterpiece
If Wally pays more, its customers pay more.

How the heck does that help low income folks?

63 posted on 05/04/2005 4:23:58 AM PDT by mewzilla
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To: MississippiMasterpiece
These stories make me sick. Go get further training for a job that pays better or get a second job. Nobody is stopping any of the Wal-Mart employees from quiting and finding a job that pays more than Wal-Mart. It's the "pursuit of happiness" and not the "guarantee of happiness".
64 posted on 05/04/2005 4:24:07 AM PDT by conservativecorner
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To: MississippiMasterpiece

"Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Oh yes, these workers were forced to quit their high paying jobs to work at Walmart. If other jobs paying more were available in their market they would switch. So why are we not hearing about the other employers in these markets?


65 posted on 05/04/2005 4:24:50 AM PDT by freedomfiter2
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To: MississippiMasterpiece
The NYT always has room for a story like this, but this same time last year they could not find one column inch to review one of the nation's bestsellers, "Unfit For Command".

I like Wal-Mart. I spend a lot of my money there voluntarily. I am also a taxpayer to the US government. Those payments are not voluntary and I have no idea were my money really goes or for what. If some of my involuntarily tax money goes to pay food stamp and medical for the folks that work at my local Wal-Mart, I don't mind. Let Wal-Mart workers figure those benefits into their yearly take.

If my tax dollars are helping keep Wal-Mart's prices down, then great. I'd rather the money go to something that benefits me in the long run instead of to something like the NEA which exist only to hurt me.
66 posted on 05/04/2005 4:26:11 AM PDT by whereasandsoforth (Stamp out liberals with the big boot of truth)
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To: MississippiMasterpiece

Can't the NY Times, a news behemoth, make more sense?


67 posted on 05/04/2005 4:26:36 AM PDT by samtheman
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To: longtermmemmory
I bet if walmart made a few well targeted "contributions" these politicians would shut up quick.

How ironic. People complain about the influence of lobbyists and how they buy politicians. I guess this is what happens when you don't come up with some senators' allowance.

68 posted on 05/04/2005 4:26:42 AM PDT by rabidralph (My truck appreciates the rest of you driving fuel-efficient vehicles.)
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To: conservativecorner

People are attached to the familiar and the known. They don't like leaving their home towns. But that's changing. In the last six months I've dealt with a half a dozen low level employees from places like north carolina, texas and illinois who moved to NYC to work at blockbusters, car rental places and as temps to make a new start.


69 posted on 05/04/2005 4:27:09 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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To: ARCADIA

What a whining socialist.


70 posted on 05/04/2005 4:27:30 AM PDT by Modok
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To: MississippiMasterpiece
"I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Then don't.

71 posted on 05/04/2005 4:27:36 AM PDT by laredo44 (Liberty is not the problem)
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To: ran15

I agree totally, and I know what I'm talking about (having spent 31 years in construction), unlike some of the other responders on the forum.

Trouble is, some of these kids don't like being cold in the winter and hot in the summer as some vocations require...

I'm really worried about some young folks today.
Too soft.


72 posted on 05/04/2005 4:29:01 AM PDT by yer gonna put yer eye out (Will quip for food...)
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To: MississippiMasterpiece

Why can't Costco just hire more of these people? Better yet, why can't the minimum wage be $80,000? Even better, why can't we get paid for just staying home?


73 posted on 05/04/2005 4:29:17 AM PDT by Chi-townChief
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To: MississippiMasterpiece
Retailing has built-in efficiencies. Wal-mart could charge higher prices, but would its customers pay them? I'd personally be willing to pay a dollar or two more to see to it the company's employees were paid better. Beyond that, for most people, its an issue of diminishing returns. Wal-mart also has a responsibility to its shareholders, to return the company a reasonable profit so it can pay them dividends. Wal-mart also pays taxes that benefit the community. Of course Wal-mart could pay its employees more. The real question is how much more before it loses the advantage that draws customers, namely lower prices. When one goes beyond a certain point, Wal-mart is going to be punished not for being socially insensitive, but for being a successful business.

(Denny Crane: "Sometimes you can only look for answers from God and failing that... and Fox News".)
74 posted on 05/04/2005 4:30:12 AM PDT by goldstategop (In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
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To: freedomfiter2
This is just another hit piece on a successful "evil capitalist" corporation.

It is not a surprise when all we hear is whining from those who stay at a low wage when there are alternatives. Those with no ambition tend to get what they strive for.

Walmart has provided a low-cost alternative to many other stores, is well-lit, clean, and relatively safe. The company provided a much-needed job for my wife when we were newly married (she even had stock options!).

I will continue to shop at Walmart for many of my needs and will switch to another store when they do and offer better.

75 posted on 05/04/2005 4:30:50 AM PDT by DesertSapper (I Love God, Family, Country! (and dead terrorists))
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To: goldstategop
I meant to say "inefficiencies." So I trust critics will take a look at the big picture before they try to makeover Wal-mart into something you don't see in established businesses in the retail sector of our economy.

(Denny Crane: "Sometimes you can only look for answers from God and failing that... and Fox News".)
76 posted on 05/04/2005 4:32:53 AM PDT by goldstategop (In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
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To: nuke rocketeer

Don't be afraid Jason, try to learn a marketable skill, like carpentry or plumbing or electronics. Then maybe you can get a better job than a stockboy at Wal mart.

I get your point but I think that too many people believe you need a degree or a job to make money. This is a land of opportunity where you can do better with your own business. A lot of people get trapped because they don't consider all their options.


77 posted on 05/04/2005 4:33:05 AM PDT by freedomfiter2
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To: durasell

"People are attached to the familiar and the known. They don't like leaving their hometowns"

Well goodness me, I'll bet they like EATING.

Most of us have had to do MANY things we didn't like over our lifetimes...it's called MATURING.


78 posted on 05/04/2005 4:35:44 AM PDT by yer gonna put yer eye out (Will quip for food...)
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To: thefactor
I did not read the whole article, but hey John! You stock food on a shelf. I am so sorry you don't have a Porsche in the garage. Call Howard Dean and the ACLU. I am sure at least one of your rights is being violated.

You are absolutely correct! He is 27 years old doing the work of a 17 year old, for a 17 year old's wages. If the pay for stocking groceries at Wal-Mart is so bad, why doesn't he just go across town and stock shelves at the local Kroger? What the article didn't say was how long this individual had been at Wal-Mart. Wal-Mart pays a very competitive wage. Locally, Wal-Mart has a starting salary of TWICE the minimum wage. Consequently, this has forced up salaries at the local fast food places. It has also forced the local fast food franchises to offer health benefits. I am not a Wal-Mart cheerleader, but I could go on and on about how Wal-Mart has helped the local economy.

79 posted on 05/04/2005 4:39:02 AM PDT by Conservative Infidel (Only thing harder to find in US Senate these days than a Dem w/ a conscience is a Rep w/ a spine.)
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To: yer gonna put yer eye out

The winners learn to adapt. I once met a guy who sold his house in Georgia for something like $90,000 and came to NYC to study at the Gemological Institute of Ameica (GIA) to learn how to grade stones. He did this at age 35. Met another guy, this one from New Hampshire, who was working three jobs to learn to become a pastry chef.

It's an adapt or die situation and a lot of people haven't figured that out.


80 posted on 05/04/2005 4:42:10 AM PDT by durasell (Friends are so alarming, My lover's never charming...)
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