Let's not even mention the horrors of being female and finding your regular hairdresser unanavailable; the replacement not fluent in English but repeatedly saying he understood; and the results sending you home crying! Happened to me. (A salon in the Westridge center, since you're from the area.)
Last summer I elected to take a three-week Spanish intensive (at the Salinas Adult School). I was amazed to find the majority of students were there under duress because of their jobs. Most were teachers who could not continue without learning Spanish. Learning a new language is challenging enough for an adult in the best of circumstances. But to have to do so at gunpoint (okay, bad Salinas joke) can only be construed as the system shooting itself in the foot (stop me, I've lived here too long! 
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