Maybe one thing that could clear up the situation is Wally's website. The list items as imported or American, maybe you could look up your product and tell us what they say on the website. Not sure how thewebsite listing compares to their accounting department's listing, and I won't ask you to tell us what the product is because I respect your privacy, but it could help clear up the picture.
Thanks for the idea. Just checked one of our items (that is made in China, BTW). It's listed as "imported" for both country of assembly origin and parts source origin but it isn't specific on the country.
I imagine their accounting dept has to be more specific due to disclosure rules, perhaps because of the need to account for duties and such. I know we have to be very specific as to origin in our reporting as depending on where we source our goods different levels and rules apply. Where we incur duty we of course just build it into the price we charge them.
I truly appreciate your deference and consideration. That being said, for as long as I've been here I've considered myself among friends that deal with each other in a respectful and mutually encouraging manner. Of course there are exceptions, but they're thankfully rare.
Makerting Manager, Home Electronics Products, Pioneer Electronics of Canada. Based in Toronto (Markham, actually). This after 14 years at Sony Canada in various positions (Sales to SAP and Six Sigma Management) but when certain opportunites come up, well...
Have a great weekend, eh!
Mitch