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Credit Scam Victim Nails Home Depot (Corporate Cluelessness And Arrogance Alert)
Los Angeles Times ^
| 02./19/05
| David Haldane
Posted on 02/19/2005 12:49:20 PM PST by goldstategop
Home Depot ignored Alan R. Sporn for almost two years, but a $1-million court judgment got the company's attention.
The Laguna Hills businessman had his Social Security number stolen, which ended up in a dozen requests for Home Depot credit.
The fiasco hurt Sporn's credit rating, but the home improvement giant that prides itself in customer service brushed off his concerns — until he filed a lawsuit, won and then tried to collect the money from a company bank account.
(Excerpt) Read more at latimes.com ...
TOPICS: Business/Economy; Crime/Corruption; News/Current Events; US: California
KEYWORDS: arrogance; bitemedennycrane; cluelessness; homedepot; identitytheft; littleguywins; scam; stiffthecustomer
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The Little Guy Wins. When I read this story, I couldn't believe a multi-billion dollar corporation would ignore a lawsuit and lose a result of their own cluelessness and arrogance. If they had taken Alan Sporn's complaint about being an identity theft victim seriously, they would be a million dollars richer today. Stiffing the customer never pays.
Denny Crane: "There are two places to find the truth. First God and then Fox News."
To: goldstategop
OK. I gotta know.
Who IS Denny Crane?
2
posted on
02/19/2005 12:52:21 PM PST
by
don-o
(Stop Freeploading. Do the right thing and become a Monthly Donor.)
To: don-o
LOL! A
Boston Legal senior partner who thinks vegans are communists! (laughing)
Denny Crane: "There are two places to find the truth. First God and then Fox News."
3
posted on
02/19/2005 12:54:07 PM PST
by
goldstategop
(In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
To: goldstategop
Are you being subsidized by Denny Crane (whomever the hell he is) or Fox News for your incessant flaking, advertising and huckstering?
4
posted on
02/19/2005 12:54:23 PM PST
by
Hank Rearden
(Never allow anyone who could only get a government job attempt to tell you how to run your life.)
To: goldstategop
5
posted on
02/19/2005 12:55:15 PM PST
by
don-o
(Stop Freeploading. Do the right thing and become a Monthly Donor.)
To: don-o
Who IS Denny Crane?William Shatner (aka Captain Kirk) plays Denny Crane on the show Boston Legal.
One of the few shows I watch, Shatner is extremely funny in this role as a law firm partner. I believe he has won at least one Emmy for this role.
To: Hank Rearden
I love God and adore Fox News. Pay no attention to my second tagline.
Denny Crane: "There are two places to find the truth. First God and then Fox News."
7
posted on
02/19/2005 12:57:42 PM PST
by
goldstategop
(In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
To: goldstategop
One of the main problems here is the credit score business,Fair Isaac.
Your FICO is God when applying for credit.
8
posted on
02/19/2005 12:58:08 PM PST
by
Mears
("Call me irresponsible".)
To: goldstategop
"It's not a scam. You give them all your credit card numbers, and if one of them matches the lucky number, you win!"
9
posted on
02/19/2005 12:58:18 PM PST
by
Future Snake Eater
(The plan was simple, like my brother-in-law Phil. But unlike Phil, this plan just might work.)
To: goldstategop
This story is incomplete! They didn't post the guys social security number.
To: goldstategop
How does one file a "stealth" lawsuit?
11
posted on
02/19/2005 12:59:22 PM PST
by
SmithL
(Proud Submariner)
To: don-o
HAHAHAHA - six posts and no one has yet commented about Home Depot paying its attorneys all this money and they never responded to a lawsuit! Sheesh - Denny Crane could have told them if a $1 million wasn't enough to get their attention, nothing ever would. And this is a company that prides itself on customer service. How in the world did they miss this one?
Denny Crane: "There are two places to find the truth. First God and then Fox News."
12
posted on
02/19/2005 1:00:27 PM PST
by
goldstategop
(In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
To: technomage; goldstategop; Chieftain
I LOVE Denny Crane!!!!!!
He is the ultra conservative...tough, no bullshit ( except his own to get results), compassionate and soooo politically incorrect! He and Candace Bergen are so hot!
"Denny Crane. Denny Crane."
To: SmithL
Alan Sporn sent notice to Home Depot. Ordinarily, they'd file a response. You know as well as I do what happens when you don't respond to a lawsuit. A default judgment is entered against you by the court. Not showing up is the same as admitting to the truth of the plaintiff's allegations. I can't believe it took a collection service by the Sheriff Department to wake a home improvement company up to what happened.
Denny Crane: "There are two places to find the truth. First God and then Fox News."
14
posted on
02/19/2005 1:03:58 PM PST
by
goldstategop
(In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
To: goldstategop
We're missing a really interesting point; the mystery guy in Virginia was only interested in credit with Home Depot...why? I just gotta know!
To: goldstategop
Home Depot's credit department is actually handled by CitiBank. I almost wonder if Home Depot ever even knew about the problem.
16
posted on
02/19/2005 1:07:04 PM PST
by
sharktrager
(The masses will trade liberty for a more quiet life.)
To: goldstategop
In its appeal, the company accused Sporn of being underhanded. Home Depot said in its filings that Sporn "obtained by stealth" the "excessive" default judgment, which the company discovered only when Sporn "began enforcement efforts after laying in the weeds for many months."Anyone who's worked with the civil judgment process in California would find this statement immediately laughable. Either the Home Depot legal department is incompetent or the corporation needs to make clear to all of it's employees what they need to do when served.
Either way, if I owned Home Depot, I'd fire people over this.
17
posted on
02/19/2005 1:07:31 PM PST
by
Psycho_Bunny
(“I know a great deal about the Middle East because I’ve been raising Arabian horses" Patrick Swazey)
To: goldstategop
Pay no attention to my second tagline.Pay no attention to my third tagline.
Pay no attention to my fourth tagline.
Pay no attention to my fifth tagline.
Pay no attention to my sixth tagline.
Pay no attention to my seventh tagline.
Pay no attention to my eighth tagline.
Pay no attention to my nineth tagline.
Pay no attention to my tenth tagline.
Pay no attention to my eleventh tagline.
Pay no attention to my twelth tagline.
Pay no attention to my thirteenth tagline.
Pay no attention to my forteenth tagline.
Kinda difficult to get the intent, when you're trying to read the body of a post, and see this incessant drivel!
Get rid of the advertising, please...!
18
posted on
02/19/2005 1:08:31 PM PST
by
pageonetoo
(you'll spot their posts soon enough!)
To: AmericanChef
They knew about this and it somehow fell in between the cracks. This may be a funny story but identity theft is no laughing matter. Someone stole the real guy's Social Security number and used it to request a credit line with Home Depot. The customer service people didn't look hard enough into it to resolve the issue. If they are a million dollars' poorer today, its a lesson on how not to deal with a legitimate customer's complaints about a scam.
Denny Crane: "There are two places to find the truth. First God and then Fox News."
19
posted on
02/19/2005 1:08:52 PM PST
by
goldstategop
(In Memory Of A Dearly Beloved Friend Who Lives On In My Heart Forever)
To: goldstategop
but a $1-million court judgment got the company's attention. GOOD......he should have got more.
I have no use for Home Depot on the news that they are now working with "La Raza".
20
posted on
02/19/2005 1:11:23 PM PST
by
txdoda
("Navy Brat")
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