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Employers complain about communication skills
The Pittsburgh Post-Gazette ^ | Sunday, February 06, 2005 | Jim McKay

Posted on 02/06/2005 1:32:00 PM PST by Willie Green

Bosses say biggest failing among college graduates, job applicants is inability to speak and write effectively

They have cell phones, BlackBerries and Palm Pilots and live by instant messaging and the Internet. Yet many graduating college students get bad grades from employers for their communications skills.

When Debra Vargulish recruits on college campuses for Kennametal Inc., for example, the students she meets are often inarticulate and shy.

"They seem to be way better at using technology than older people. It's actually the content that is missing," said Vargulish, a training administrator at the Latrobe-based global tooling company. "A lot of them don't know what to say at all, and that's not good."

(Excerpt) Read more at post-gazette.com ...


TOPICS: Business/Economy; Culture/Society
KEYWORDS: communication; dumbeddown; education; generationdoh; technology; workplace
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To: Clemenza
who couldn't write their way out of a Mad Lib.................

Almost afraid to ask. But what does that mean?

21 posted on 02/06/2005 2:30:43 PM PST by Osage Orange (Why does John McCain always look as confused as a goat on Astroturf?)
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To: Willie Green
It's actually the content that is missing

Contents? Contents? We don' need no steenkin' contents.

22 posted on 02/06/2005 2:31:37 PM PST by RightWhale (Please correct if cosmic balance requires.)
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To: Prov3456
The current state of public education is at fault.

I don't think so. The bigger problem is that most young people today don't read--no newspapers, no magazines and no books.

23 posted on 02/06/2005 2:32:36 PM PST by independentmind
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To: Willie Green

Word up Dawg!


24 posted on 02/06/2005 2:34:52 PM PST by dljordan
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To: Willie Green

Some of the best, most useful coursework I took in college was related to Technical Writing. And I would advise any college grad to learn to write - and, once you get out in the workforce, learn business skills - because both of those are the hardest to outsource.


25 posted on 02/06/2005 2:34:54 PM PST by dirtboy (.)
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To: LS
...and if they say the word, "like

That word should be banned from every class in every high school. It drives me nuts. I 've heard some teenagers modify every word in a sentence with "like". ARrrrrrggggh.

26 posted on 02/06/2005 2:40:37 PM PST by groanup (http://www.fairtax.org)
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To: Osage Orange

Mad Libs were a popular learning game in which inexpensive booklets contained a fifty or so pages of paragraphs with key words missing and the "players" would fill in the words with "pronouns," "verbs," etc. If you were really bored, something approximating hilarity would ensue. As you got older the temptation to fill in the blanks with "dirty words" became overpowering.


27 posted on 02/06/2005 2:46:36 PM PST by durasell (Friends are so alarming, My lover's never charming...)
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To: Redleg Duke

I've been making a living since 67. Bad communication doesn't begin or end with what's coming out of college.


28 posted on 02/06/2005 2:47:18 PM PST by stylin19a (Marines - end of discussion)
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To: All
I have only one comment to make: be is not a verb! as in..I be walkin out the door now.
29 posted on 02/06/2005 2:49:59 PM PST by CAluvdubya (From the RED part of California)
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To: Willie Green

Time to recruit based on track record, not degrees.


30 posted on 02/06/2005 2:54:59 PM PST by Ed_in_NJ (Who killed Suzanne Coleman?)
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To: Ed_in_NJ

That would make me a little nervous when choosing a doctor.


31 posted on 02/06/2005 2:56:40 PM PST by durasell (Friends are so alarming, My lover's never charming...)
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To: independentmind

Good reason for hiring older workers, and getting rid of "degree required."


32 posted on 02/06/2005 2:59:00 PM PST by Ed_in_NJ (Who killed Suzanne Coleman?)
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To: stylin19a

My boss doesn't communicate well at at, but he's constantly after the rest of us on the subject. It can be pretty frustrating.


33 posted on 02/06/2005 3:01:33 PM PST by k2blader (It is neither compassionate nor conservative to support the expansion of socialism.)
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To: independentmind
The problem in particular is writing skills.

what r u talking about ?

34 posted on 02/06/2005 3:01:49 PM PST by Fresh Wind (Where does bandwidth go when it is wasted?)
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To: durasell

Of course that's a nonsense statement, based on the way things are (at least in this country) -- but I would rather be operated on by someone that had done the procedure 1,000 times before (regardless of their education) than by someone with fifteen degrees who had never done the procedure at all.


35 posted on 02/06/2005 3:02:43 PM PST by Ed_in_NJ (Who killed Suzanne Coleman?)
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To: Osage Orange

ping


36 posted on 02/06/2005 3:04:40 PM PST by rudy45
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To: durasell
k;jhdfskjhfdk askjhdsfahjdfs a kjlkdjdf!!!!!!!

Well, I suppose that's true in some cases, but I don't think you can make a blanket statement to that effect.

37 posted on 02/06/2005 3:06:42 PM PST by GreenHornet
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To: Willie Green
There may be some very real problems with young people's ability to speak and write, but I think part of this result is just laziness in answering the question. If the boss is only vaguely familiar with what his new employees really do for the company and is asked what the new employees' shortcomings are, the boss isn't likely to admit that he doesn't know his employees' jobs well enough to describe performance weaknesses. Similarly, if each new employee is weak in different areas, the boss isn't going to give a survey a detailed breakdown of where those weaknesses are. It's easier for the boss to give the blanket answer "weaknesses in communication."

I was a teaching assistant at a engineering college in Tennessee from 1996 until 1999, and I graded lab reports for several classes of about 30 students. (I had gone back to school after being in industry, so I had some separation from the young people in class.) Overall, their ability to write wasn't bad. They needed to grow and become better, but I expect 20-year-olds to need development in that area. I could give specific examples of sentences, paragraphs, and statements that were amazingly stupid, but that anecdotal evidence would not be an honest representation of the papers that I saw.

I work with an engineer who graduated two or three years ago, and he writes fairly well. Admittedly, he's just one more piece of anecdotal evidence, but I'm encouraged to see his talent. I've read e-mails from other young engineers at work, and I can't remember any that were particularly bad.

I would love to teach a technical writing course at a community or junior college level when I retire someday. I think part of the course should include the differences between writing technical memos or reports for documentation and writing effective e-mails that answer quick questions that arise in the course of a regular work day.

Bill

38 posted on 02/06/2005 3:08:14 PM PST by WFTR (Liberty isn't for cowards)
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To: Willie Green

Is it possible for English majors to find good jobs outside of teaching??


39 posted on 02/06/2005 3:08:36 PM PST by k2blader (It is neither compassionate nor conservative to support the expansion of socialism.)
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To: Ed_in_NJ

It was a joke.

But the fact of the matter is -- and left unstated -- is that communication skills are a marker for "class" and "value." So is the ability to speak in clear, non-slang laden sentences along with the ability to express abstract or complex thoughts concisely.

Following those abilities are a degree from a reputable college, the knowledge/skill set needed to buy a suit and other articles of clothing that fit and eating a meal with something approaching table manners. Less important, though related, are a passing knowledge of art, music, history and architecture.

Yes, these are shallow perceptions of people, but I have seen brilliant people languish in middle management for lack of them.


40 posted on 02/06/2005 3:10:43 PM PST by durasell (Friends are so alarming, My lover's never charming...)
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