Ah! The dreaded Voice from Foreign Tech Services... my wife went 'round & 'round with one of them about the new postal meter at work... what I have gotten so far from Asante' forums is this:
John, Known issue with some ISP connections. You need to decrease the MTU packet size with the Router in the mix. Search in these forums for the various recommendations on how this is accomplished within the Operating System you have. The FR1004 does not have the ability to adjust the MTU packet size directly (where the FR1104-G does). Al : { )
So it sounds like I need to get into the router and look at the tech stuff.
And you always wanted to be an IT guy, didn't you? Every time I log on I get told I'm a Network Administrator.
Whenever I find myself in the bowels of the system I realize it must be a career movement.