[eno_]

Let the people do their jobs.

If only they would.

When was the last time you actually got an answer from "tech support." For me, it was sometime around when I stopped believing in Santa Claus.

At least a straighforward "Cut the crap and give me an answer or give me an RMA number so I can FedEx this crap back where it came from." is well deserved on most tech support calls.

Or look at it this way: Why do you think the lack of any tech support for open source software has been no impediment? Tech support is a bad joke. Some people have their own way of responding to that. But don't call it a "job."

[Recovering_Democrat]

Hey, I agree with you: if you don't like the product, send it back. I did JUST that with a piece of garbage computer from a company that shall remain nameless, but it rhymes with "FreightWay"...and I ordered one from another company, that rhymes with "Mel".

But calling these people up and harassing them just because they're in India is a DU-like, in my opinion.

"Outsourcing" jobs is not necessarily a bad thing, either.