Posted on 08/19/2004 3:37:38 PM PDT by Libloather
FOUR, (4), the number between three and five... reports of overheating and they are recalling the batteries. THAT is service.
It is also obvious from this article that the Korean manufacturer is picking up the tab, not Apple... probably because their product does not meet Apple's stringent specs.
Ahem, yes it has... and Apple is offering a free repair.
ummmm windows is hardware now?
Anyone know what battery chemistry and voltage are used in these units?
>Ahem, yes it has... and Apple is offering a free repair.
That's a logic board repair "extension" program. All that means is that if you have the failure occur outside of your standard warranty, that they will cover the fix for a somewhat extended period of time.
All this will do is reset the clock till your next failure since no redesign of the flawed components has been done.
(I know people with these machines that have had 2 or even 3 logic board or screen failures within the span of a couple of years...)
>That's the old way. These days the price for what you get in
>Apple hardware is competitive. It was a surprise to me too
>when it happened.
Go to www.apple.com and build the fastest Powerbook G4 laptop with the 15 inch screen that they offer. Then go to www.hp.com and build the fastest AMD 64 powered laptop that they offer. If you use the same specs (hard drive size, memory size, etc), the difference will be a shock. It's an even bigger shock when comparing desktop units.
(By the way - excellent username...)
You're right, the laptops will be behind in performance until they get newer hardware. The desktops are much more competitive, often giving much better value in the workstation range. If you're not just going for all-out speed, an iMac is actually pretty competitive with a Dell in the same area.
Sure, if you want a machine that's insanely faster than the G4-crippled PB, you'll pay for it. If, on the other hand, you're willing to settle for merely ridiculously faster, you can get it for a fair bit less. Go trick out an Inspiron 9100 from Dell, and save money versus the comparably-equipped but underpowered Apple.
Nope. (Too much of one or both - eh?) Say, when the salesdood tells me "Apple is HOT", how many holes should I expect it to burn in my britches?
Please, stay safe...
You are making an idiotic argument. /Humor
Last time I checked Dell Technical Support has people who understand Hindi better than they do English...
Apple buys components from many sources... as does Dell, the Cowbox Company, IBM, and any generic PC company.
But the others don't seem to have a problem with overheating - like Apple does. Blame some idiot in Indonesia? That's the easy route - no?
And exactly HOW MANY reports of overheating has Apple had???
Four.
Four reported overheating batteries and Apple recalls 28,000. Perhaps there are more overheating batteries out there in HP, Dell and Gateway laptops but those companies elected NOT to recall them.
Apple was not required by any agency to recall these batteries and replace them free of charge... but they are.
As I have mentioned at least TWICE before, only 4, FOUR, ONE less than five, complaints of overheating were received.
I suggest you watch the use of epithets such as "troll" on this site... that has a perjorative meaning on FreeRepublic and I resent your usage here.
Bush, First of all I have not thrown ANY rocks at other vendors...
But you should know it is a truism that a lawyer arguing a case should NEVER ask a question to which he does not know the answer...
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Faulty battery sparks Dell recall-------------------Last modified: May 2, 2001, 11:00 PM PDT
By Michael Kanellos
Staff Writer, CNET News.comDell Computer will recall about 284,000 notebook batteries due to a flaw that has caused at least one notebook to catch fire, CNET News.com has learned.
The recall centers on a design flaw in batteries incorporated in Inspiron 5000 and 5000(e) notebooks, according to sources. The flaw resides in the battery packaging and can cause the notebooks to overheat, sources said.
To date, one notebook has caught fire because of the problem, prompting the recall. Panasonic manufactured the batteries. The models came to the market in January 2000 and were retired in March 2001. The flawed batteries are found in some, but not all, Inspiron 5000s.
A Dell spokesman contacted late in the day confirmed that a recall announcement was forthcoming.
The recall will no doubt be an embarrassment to Dell, which prides itself on service and reliability. The company often ranks first in customer-satisfaction surveys, a fact that Dell markets aggressively.
In the first quarter, Dell also became the world's largest PC company in terms of PCs shipped, according to Gartner and IDC. Last October, Dell voluntarily recalled approximately 27,000 batteries found inside certain Latitude notebooks because of an overheating problem. In that instance, Sanyo manufactured the batteries. The batteries, but not the notebooks, were replaced.
Gartner analyst Mark Margevicius says with this event…Dell is recalling more than 10 times the number of computers it did in last October's recall.
In the October recall, Dell created a Web site in 13 languages that identified by serial number the defective batteries and informed customers how to get repairs. The recall was performed in conjunction with the Consumer Product Safety Commission. Similar programs will likely be instituted for the current recall.
Latitude notebooks are generally sold to the business market, while Inspiron notebooks are sold to consumers and businesses.
In the past two years, Dell has grappled with other recalls and repairs as well.
This past February, the company discovered a problem with the way a graphics chip from Nvidia interacts with the motherboard in the OptiPlex GX200 corporate computers.
In March 2000, Dell found that it had incorporated faulty memory in several thousand Inspiron and Latitude notebooks manufactured in 1999. Dell agreed to replace the memory free of charge.
AND
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Et Tu, Dell? Dell Recalls Notebook PC Power Adapter Cords-----------------------Posted by Terry C. Shannon
Friday July 02 2004 @ 09:39PM EDT1 July 2004--What do notebook PCs and automobiles have in common? Recall notices. Less than a week after HP discovered a flaw in certain third party notebook memory modules whose infrequent appearances lead to system freezes, corrupted memory, and even the notorious Blue Screen of Death, the firm publicized the problem and a voluntary online memory recall and replacement process for HP and Compaq notebook users. The flaw discovered by HP could affect as many as 900K notebooks produced by a variety of vendors worldwide. Two days later, Dell and Mobility Electronics announced an offer to replace the power adapter cords on about 38K Dell notebooks to avoid potential electrical shocks for their owners.
Dell is curently contacting customers who purchased its Dell Combination Auto/Air Power Adapter, offered as an accessory for Dell Inspiron and Latitude notebooks. Dell began selling the adapter accessory in January 2004 for between $90 and $110 USD.
I have PUT UP so I suggest that YOU shut up.
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