Posted on 07/16/2004 7:08:38 AM PDT by LincolnLover
DALLAS (Reuters) - The loving looks begin outside the gate, jump to the jetbridge and snuggle themselves into coach seats in the Southwest Airlines courtship ritual.
Low-fare U.S. carrier Southwest likes to say it is the airline built on love, and thanks to an open seating policy where customers are free to chose their seats, many a romance has taken off with the purchase of an inexpensive ticket.
Over the years, the Dallas-based airline which calls the city's Love Field its home has received thousands of letters and scores of wedding invitations addressed to top executives from couples who met on one of the airline's flights.
"At times, we feel that we are the love brokers of the sky," said airline spokesman Ed Stewart.
A passenger on Southwest receives a boarding pass based on how early they check in for a flight and the pass will assign them to one of three boarding groups. Passengers board with their group and are free to choose any seat on the plane.
Southwest is the only major U.S. carrier with such a policy and all of its seats are coach.
That policy led to wedding bells for Beth and Derrick Zefo of Nashville, Tennessee. Beth saw Derrick as they were boarding a flight to Chicago, and thought he "was kind of cute."
"He was seated on the plane first and was sitting by the window. There were two empty seats next to him and I decided to ask him if I could sit there," Beth said.
The two shared a turkey sandwich and conversation on an 80-minute flight. They met at the airport in Chicago by chance on their return flight and later set up a date.
Their marriage resulted from a policy that allowed the outgoing Beth to sit next to the more reserved Derrick.
"Even for someone shy, if you sit next to someone who is open, it can make for an enjoyable flight," Derrick said.
MAKING GOO-GOO EYES AT THE GATE
Veteran Southwest flight attendant C.J. Deschaine has seen the sparks fly between couples hundreds of times -- especially on flights to Las Vegas.
"One person starts to scope the other out at the gate and devises a strategy to sit nearby," she said. If the seats are too far away, Deschaine said she has been called on numerous times to deliver a drink to a passenger on behalf of a caller.
According to dating expert Kathleen Roldan, a flight on an airplane presents a good chance for singles to meet. Roldan, the director of dating for Dallas-based Match.com, which bills itself as the largest on-line dating Web site in the world, said that busy singles have few chances to meet by chance.
"What we hear most from singles is what they are really lacking in their day to day lives is access to other singles," Roldan said. "It has become more difficult to casually bump into someone who you are going to want to date."
She thinks the open seating policy provides the chance for a meeting, but it can be a risky strategy.
"You wouldn't want to put all your eggs in this basket, but it is definitely a great option," she said.
Some advice from dating experts on the airplane dating ritual include trying to make some sort of contact in the terminal -- where small talk comes as easily as asking "isn't it a hassle to travel?"
If there is some connection, then try to pursue it during the flight and if things do not look good in terminal, do not bother a person on the plane.
LOVE BITES
As a part of building a brand image, the airline used to call its in-flight snacks "love bites" and its in-flight drinks "love potions." Its stock ticker symbol is LUV and it calls its monthly company newsletter "Luv Lines."
While Southwest tries to spread the love through discount fares, a veteran American Airlines flight attendant said a seat in first class is the way to go for romance because it provides a good setting to meet in a place where typically busy people can comfortably sit in a row.
"It is easier to strike up a conversation in first class than coach, and there are enough distractions to tune the other person out if things don't go well," she said.
Southwest has had an open seating policy since it took to the skies over 30 years ago when its flight attendants wore hot pants and the carrier flew a handful of planes over Texas. The policy was used by the airline as a way to speed up the boarding process and to save money.
Now Southwest is one of the largest domestic carriers in the United States and many business travelers have asked the airline to give out assigned seats. But Southwest officials have said they like open seating and they want to keep it.
"It is not a bad idea to look for someone on a Southwest flight, and make sure you board after them so that you can sit next to them," said Beth Zefo, the woman who found a husband thanks to an empty seat.
Gen-X ping (?)
Hey, even if I don't end up marrying them, I sure do like the idea of having some choice who I sit next to. I suppose if I were single I'd like to sit next to someone I thought was cute, but even now I'd like to sit next to someone I don't want to strangle.
Nice story. Thanks for the post.
It's a great system. I fly it a lot out of Chicago and being able to keep up the conversations from the gate throughout the flight truly rocks.
"..many business travelers have asked the airline to give out assigned seats.."
It's a free market. If they want assigned seats there are other airlines that can meet their needs. I bet they are Demonrats.
That's one mighty big hand.
I like Southwest too. But hey, if they start seating people any closer they're going to start getting invitations to baby showers.
AHHHHH YES. The hot pants were nice!!! I Love Southwest Airlines.
For myself, I try to keep the conversation to a polite minimum.
A good way to keep an empty middle seat is to sit down by the window and pull out the barf bag. It works. ... well at least I think its because of the barf bag.
I avoid conversation by bring Harry Potter OoTP with me when I fly. It's big enough that no matter how long we're delayed I have something to bury myself in. Of course, toting it around during layovers is a chore!
Southwest is the airline equivalent of Greyhound, with everyone getting on using grocery bags for suitcases.
I'll gladly pay a little more to get a reserved seat, and not have to listen to the lame company-assigned joke-of-the-day from the stewardi.
Xer Ping
Ping list for the discussion of the politics and social aspects that directly effects Gen-Reagan/Generation-X (Those born from 1965*-1981) including all the spending previous generations (i.e. The Baby Boomers) are doing that Gen-X and Y will end up paying for.
Freep mail me to be added or dropped. See my home page for details and previous articles.
* Yes if you are born between 1957 and 1964 you are a Baby Boomer
1957?? I think that should be 1947 since that's a little after WWII ended.
For flights under 2 hours, SW provides outstanding value. But if I'm going coast to coast, or longer, I'm gonna need a bit more luxury. I'll endure the flight to Vegas however, if only to save the money so I can give it to the casino when I land.
Heard that one a few years ago on the PHX-LAS route, coming into Las Vegas.
Grab the seat next to you. < snicker >
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