One of the worst things about our modern economy is that most companies are in a rush to market their products and services to an ever-growing portion of the public. The problem is that you end up selling things that used to be considered luxuries -- like airline tickets, SUVs, dinners at nice restaurants, etc. -- to people who are nothing more than ignorant peasants in their outlook, manners, etc. The flip side of this is that reducing your costs often requires you to hire people who are nothing more than ignorant peasants in their outlook, manners, etc.
That's exactly it. When we look for the very cheapest possible, we have to expect that we're also going to be dealing with the lowest type employees who must accept the lowest wages, and businesses that don't bother to make any kind of investment in service or training. Those employees then get the rudest customers and their attitude worsens.
Here on Long Island there's a lot of peasantry...
- to people who are nothing more than ignorant peasants in their outlook, manners, etc. The flip side of this is that reducing your costs often requires you to hire people who are nothing more than ignorant peasants in their outlook, manners, etc.
*** excellent observation and pretty much sums up what's going on today