I've actually thought about changing my last name. Funny story: I had family who lived in San Jose in the 70's. They're from my mom's side of the family, and look "black Irish"-jet black hair, dark eyes. Well back then, the colleges had racial quotas, so my cousin listed his race as Hispanic. Hahaha, he passed for Mexican and was accepted to San Jose State! At the time I thought it was the most dishonest thing I had ever heard.
Hey I know, I can play the race card. My kids are Iroquois on their paternal grandma's side. Sheesh...
Anyway, billing over at Harbor UCLA told me that I am qualified, and if I can't find my worker(I can never get her on the phone), then contact her supervisor, etc. She told me just to keep going up the food chain. We'll see. The last time I tried that, the phone battery went dead.