Are you sure you're not a copy editor rather than an engineer? I know it's not there, just made a mistake. Didn't know it would bug you.
I was just listening to a segment on CNN about Jet Blue. They sound like a great company to work for. One that cares about their employees, no layoffs and the reservationists can work from home. They are keeping the jobs in the USA and employing people who may not be able to work away from the home. I don't know for sure, but I think Continental is outsourcing their reservations. The last two reservationists were both Indians and the first was very hard to understand.
Jet Blue employees have profit sharing and seemed to be genuinely happy. It's nice to hear about a company that thinks employees are people, not disposable resources.