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Outsourcing backlash hits India
NY Times via Seattle Post-Intelligencer ^ | February 17, 2004 | SARITHA RAI

Posted on 02/17/2004 12:42:53 AM PST by sarcasm

BOMBAY, India -- The rising political reaction in the United States to the loss of some American jobs to workers overseas is creating a whiplash effect among India's leading technology companies.

"The dramatic buildup of opposition before the U.S. elections is disturbing," Jaithirth Rao, the chairman of a leading software and call-center company, MphasiS BFL Ltd., said in an interview at the three-day annual meeting of Nasscom, India's software industry trade association last week.

MphasiS, based in Bombay, has 6,000 employees, and its operations are spread across the cities of Bangalore and Pune. More recently, it has expanded to Shanghai, China and Tijuana, Mexico.

Companies such as MphasiS are the biggest beneficiaries of a movement among many of the largest corporations in the United States to shift certain white-collar work to low-cost India, where local companies are adding thousands of skilled, English-speaking employees every quarter to meet the increased demand. At the same time, companies such as General Electric and Microsoft Corp. are expanding their operations in India on everything from basic customer service to high-end research and development.

The political reaction in the United States against such outsourcing has built rapidly in the last year; nearly two dozen states have voted on legislation to ban government work from being contracted to non-Americans.

More recently, the Senate approved a bill aimed at restricting outsourcing of contracts from two federal departments. The House has not acted on similar legislation.

"We are concerned that this is federal legislation and that it is sponsored by a Republican," said Kiran Karnik, president of the software association. "Republicans are traditionally free-marketers."

Karnik, who has been vocal in promoting the cost-saving advantages of India's workforce, said he was perturbed that "all of the election-year rhetoric equates offshoring with job losses."

More than 70 percent of India's software export revenue comes from companies based in the United States, but less than 2 percent of India's export earnings comes from work for American governments, and the software and related service industries account for only 3 percent of India's economic output.

Still, the industry is increasingly associated with the Indian economy's upbeat mood, and its leaders are anxious. As fears of American white-collar job losses continue to rise, they say, the issue is expected to become a sticking point in trade negotiations between India and the United States.

Gartner, a technology research firm, predicts that the outsourcing reaction will continue to escalate at least through the fall.

"The aggressive campaign against moving work to low-cost destinations will become a political imperative for the presidential campaign," said Partha Iyengar, a Gartner vice president for research who is based in Bombay.

American corporate customers of Indian software companies were not conspicuous at this year's annual meeting. Corporations in the United States, and the Indian companies they contract with, kept a low profile.

However, Cognizant Technology Solutions, a company based in Teaneck, N.J., has 70 percent of its development operations in India and said it was still seeing five to eight customers and prospective clients from the United States every week at its offices in Chennai in southern India.

In a further indication that outsourcing is likely to be an increasingly touchy subject here, Robert Blake, the U.S. charge d'affaires in New Delhi, said last week that India's best response was to open its markets wider to help create other jobs in the United States.

Blake's remarks rankled India's government. "That is not the way to go," said Yashwant Sinha, the external affairs minister. "It smacks of retaliation that 'if you don't open up, we will impose restrictions,' " Sinha told reporters last week.

"The U.S. has to realize that by outsourcing, its companies remain competitive and save jobs," Sinha said.


TOPICS: Business/Economy; News/Current Events
KEYWORDS: india; outsourcing; trade
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To: ninenot
Cronos . . . now wants us to believe that PRC slave-laborers will buy American-made cars (which one? Intrepid? Vette? Taurus)--shipped over to PRC, on your basic $0.27/hour income.

Seeing that China is the biggest potential market for autos in the world, and foreign automakers are rushing to break into that market, I suspect that your economic analysis is lacking when compared to the folks actually making the decision to build there.

141 posted on 02/20/2004 11:13:15 AM PST by 1rudeboy
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To: Cronos
Please see my #139.
142 posted on 02/20/2004 11:45:24 AM PST by 1rudeboy
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To: 1rudeboy; harpseal
China is the biggest potential market

Keep repeating "potential, potential, potential, potential" as you make POTENTIAL payments to your POTENTIAL lender based on POTENTIAL profits derived from POTENTIAL sales.

Bet it doesn't work at your Bank...

143 posted on 02/20/2004 12:41:05 PM PST by ninenot (Minister of Membership, TomasTorquemadaGentlemen'sClub)
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To: 1rudeboy; harpseal
Actually, things are progressing beautifully.

American wage-arbitrageurs who find that Chinese slavery is a better deal than American living wages are finding that the wage-slaves and their PRC masters steal EVERYTHING they can from the Americans.

Too bad our military and court systems can't interfere.

I feel soooooooooooo sorry for the US firms who got ripped off...</sarcasm
144 posted on 02/20/2004 12:43:19 PM PST by ninenot (Minister of Membership, TomasTorquemadaGentlemen'sClub)
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To: ninenot
Bet it doesn't work at your Bank...

Bet it does, as long as one ditches the loser-attitude.

145 posted on 02/21/2004 6:34:48 PM PST by 1rudeboy
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To: sarcasm
"We are concerned that this is federal legislation and that it is sponsored by a Republican," said Kiran Karnik, president of the software association. "Republicans are traditionally free-marketers."

Maybe because he doesn't want to lose his seat in Congress to someone else...

146 posted on 02/21/2004 6:37:24 PM PST by maui_hawaii
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To: sarcasm
"It smacks of retaliation that 'if you don't open up, we will impose restrictions,' " Sinha told reporters last week.

Hell, we need to do that with China and maybe a couple of other places, but China for sure.

147 posted on 02/21/2004 6:38:16 PM PST by maui_hawaii
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To: Clock King
Let me let you in on some politico economist speak:

Lets say you had a factory making wigits in Oregon. Right next door, you have your corporate office which employs the accounting crew and the sales dept. (about 100 people total)

If that company then decides to close the wigit factory and move in to China...

The statistics people will claim that "trade has created" every job left in Corp HQ.

Sometimes the more honest ones use the term "rely on" rather than "create", but most use the term "create".

148 posted on 02/21/2004 6:44:31 PM PST by maui_hawaii
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To: maui_hawaii
Uh, actually about 80 jobs. Twenty of the Corp. types will get cut: manufacturing engineers, lower-level accountant-types, and the HR staff except for 1.

Of course, there's another effect: whoever sold MRO or OEM to the closed factory will ALSO lay off a couple of folks, somewhere downtrack--which means that they, too, will cut back on accounting and legal services, etc...
149 posted on 02/21/2004 9:19:50 PM PST by ninenot (Minister of Membership, TomasTorquemadaGentlemen'sClub)
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To: maui_hawaii
Likewise, if that factory in Oregon has a cafeteria, and management decides to out-source the cafeteria work to a contractor, then it counts as "manufacturing jobs lost."
150 posted on 02/22/2004 5:16:35 AM PST by 1rudeboy
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