According to her tale of woe, she and her husband have health problems (hubby with back & leg problems, she with monthly ministrokes and cancer), had to eat pasta for Christmas dinner, and who knows what else. Will Tancredo wave a magic wand and make she and her hubby better again? Wow, what a guy.
But not offering to help her out?
She didn't ask him to help her out with special welfare. I got the impression she wanted justice and fair treatment. In other words, enforcement of the 14th amendment -- a responsibility of congress.
It isn't a congressman's job to give handouts but one legitimate responsibility of the the federal government is to secure the borders. They've been failing to do that.
When low income American citizens denied access to the same social services that other who are undeserving (illegal) then a negative opinion forms, and rightly so. That magic wand might not this family "better" by giving her some that may/or may not be deserved, but by eliminating the lawlessness and injustice in the system.