[NorthGA]

Unless there is store video to match her buying a ticket with the time the number was purchased via the lottery system the system - she has no proof other than "I want some of that money."

[OneTimeLurker]

Exactly. If they can show it is hers, the legally she would probably be entitled to its return. "Finders keepers" is not really the law in this type of situation since the ticket was lost, not abandoned.